Through monitoring and evaluating the results of handling feedback and recommendations from agencies and units on the iHanoi Application, it can be seen that there are still many overdue feedback and recommendations that have not been processed; the resolution, handling and response to feedback and recommendations from citizens have not met requirements, leading to citizens' dissatisfaction with the handling of feedback and recommendations.
39 units to reflect and make recommendations overdue and not yet processed include: Nam Tu Liem District People's Committee, Soc Son District People's Committee, Hoan Kiem District People's Committee, Dong Anh District People's Committee, Cau Giay District People's Committee, Ha Dong District People's Committee, Me Linh District People's Committee, Bac Tu Liem District People's Committee, Chuong My District People's Committee, Phuc Tho District People's Committee, Thanh Tri District People's Committee, Tay Ho District People's Committee, Department of Transport, Thanh Xuan District People's Committee, Dan Phuong District People's Committee, Hai Ba Trung District People's Committee, Long Bien District People's Committee, Hoai Duc District People's Committee, City Traffic Construction Investment Project Management Board; Hanoi Urban Railway Management Board; Ung Hoa District People's Committee; Quoc Oai District People's Committee; Department of Information and Communications; Department of Education and Training; Management Board of Technical Infrastructure and Agricultural Construction Projects; Son Tay Town People's Committee; Thuong Tin District People's Committee; Ba Dinh District People's Committee; Department of Industry and Trade; Department of Construction; Department of Natural Resources and Environment; Hanoi Electricity Corporation; My Duc District People's Committee; City Police; Department of Culture and Sports; Dong Da District People's Committee; People's Committee of Phu Xuyen district; Department of Labor - Invalids and Social Affairs; Department of Health.
To strictly implement the direction of the Chairman of the City People's Committee in Official Dispatch No. 05/CD-UBND, Official Dispatch No. 2468/UBND-TTDT in handling feedback and recommendations to serve people and organizations on the iHanoi application, the Office of the City People's Committee requests the Heads and Directors of Departments, branches, and units under the City, Chairmen of the People's Committees of districts, towns, and cities to direct agencies and units to inspect the implementation of receiving and handling feedback and recommendations from people; send the results to the Office of the City People's Committee before September 23, 2024 for synthesis and reporting to the City People's Committee according to regulations.
Thoroughly grasp and urge cadres and civil servants to promptly participate in receiving and handling feedback and recommendations from local people; avoid delays, lateness, and overdue situations and ensure the quality of handling feedback and recommendations to receive satisfaction from the people in accordance with the direction of the Chairman of the City People's Committee in Official Dispatch No. 05/CD-UBND, Official Dispatch No. 2468/UBND-TTDT.
The Office of the City People's Committee requested the Department of Home Affairs to supplement the content of checking compliance and implementation of regulations in handling people's feedback and recommendations on the iHanoi Application when inspecting public services at agencies and units under the City according to the plan for 2024 and the following years.
Source: https://kinhtedothi.vn/ha-noi-diem-ten-39-don-vi-qua-han-xu-ly-phan-anh-tren-ihanoi.html
Comment (0)