AirlineRatings.com is a global reputation rating organization that analyzes the safety and service quality of more than 435 airlines worldwide.
The "World's Best Airline" and "Best Value Premium Economy Class" awards focus on service, entertainment, seating, catering, comfort through passenger feedback and product consistency across the airlines' entire network.
Since January 14, Vietnam Airlines has launched Premium Economy class on its entire domestic flight network.
Vietnam Airlines is also the representative of Vietnam ranked by Airline Ratings in the Top 20 Best Airlines in the world (World's Best Airlines) along with other prestigious airlines such as: Korean Air, Qatar, Air New Zealand, Cathay Pacific, Singapore Airlines...
Sharing about the award, Mr. Dang Anh Tuan, Deputy General Director of Vietnam Airlines expressed his honor to continue to be in the top 20 best airlines in the world and to have the Premium Economy Class that offers the best value as recognized by AirlineRatings.
"This is not only a recognition of Vietnam Airlines' continuous efforts to improve service quality, but also a motivation for us to continue to innovate, invest and enhance the international flight experience for passengers. We are committed to continuing to meet and exceed the increasing expectations of our customers," Mr. Tuan shared.
The World's Best Cabin Class Awards are held annually to honor the best airlines in each service category.
PE expert rating is 9-10 points.
This year, Vietnam Airlines continued to surpass many strong competitors to maintain the title of "World's Best Value Premium Economy", affirming its superiority in the Premium Economy segment.
Premium Economy is becoming more and more popular on many airlines, but not all services are of the same quality, said Sharon Petersen, CEO of AirlineRatings.
Some airlines stand out for their premium amenities, such as Emirates and Qantas, while others focus on delivering outstanding value for money.
"Vietnam Airlines is a prime example of the perfect combination of quality and value," said Ms. Sharon Petersen.
Over the past year, Vietnam Airlines has continuously improved and optimized its Premium Economy Class service to enhance the passenger experience. In particular, since January 14, Vietnam Airlines has deployed Premium Economy Class across its entire domestic flight network.
With this service class, customers enjoy the privilege of choosing their preferred seats in advance through flexible booking services, meeting personalized needs. In addition, passengers also have priority at the check-in counter, boarding the plane first, helping to save waiting time.
On the flight, passengers will enjoy spacious, comfortable seats and convenient luggage compartments.
The menu on flights is always renewed with regional specialties, accompanied by local fruits and specialties...
In addition, passengers also have the opportunity to enjoy strong Vietnamese coffee on domestic and international flights, contributing to promoting Vietnamese culinary culture in the sky.
The in-flight experience is enhanced with a diverse entertainment program and separate personal screens on wide-body aircraft such as the Airbus A350, Boeing 787 and a modern wireless-streaming entertainment system on the Airbus A321neo fleet.
To optimize the experience, Vietnam Airlines also provides high-quality headphones specifically for each passenger.
To achieve these titles, Vietnam Airlines has demonstrated consistency and outstanding quality in every detail, bringing satisfaction to customers across its entire flight network, regardless of short or long-haul, economy or business class.
Source: https://www.baogiaothong.vn/vietnam-airlines-lot-top-20-hang-hang-khong-tot-nhat-the-gioi-19225021016420511.htm
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