At the Sao Khue Awards 2024, TPBank was honored in 3 areas: digital banking - innovation - solutions to promote digital access thanks to its efforts in innovation and extensive digital transformation.
On April 13, 2024, the Sao Khue 2024 Award Ceremony took place in Hanoi. The program was organized by the Vietnam Software and Information Technology Services Association (VINASA) under the auspices of the Ministry of Information and Communications. TPBank once again affirmed its position as a pioneer, actively transforming digitally in the banking industry with 3 important categories. Specifically, TPBank's digital bank was honored in the field of "Digital Banking". The bank won the award for online bid security on the TPBank Biz platform in the field of "Innovation". In addition, TPBank won the award for Bio Center - a centralized citizen data warehouse and biometric authentication system in the field of "Solutions to promote digital access". Commenting on TPBank's series of awards at Sao Khue 2024, the jury through many rounds of evaluation highly appreciated the digital transformation vision and leading execution capabilities of this bank, especially the desire to constantly improve customer experience through innovative and effective products and services. TPBank Mobile App is not only widely known for fully meeting the diverse needs of individual customers, but also providing solutions to help businesses operate their stores smoothly even when limited in human resources. Digital banking is also a means for TPBank customers to express their personality and individuality through unique and novel features on the market such as: Transferring money as interesting as a conversation, using voice to transfer money or "calling" features on the app... TPBank also continues to improve its payment ecosystem, aiming to become one of the banks with the most comprehensive digital experience ecosystem. Specifically, the bank expands its cross-border QR payment platform; enhances the biometric authentication system at all customer touchpoints; joins new NFC payment platforms; integrates a series of technology-rich features... From April 2022, Bio Center - a centralized citizen data warehouse and biometric authentication system will be put into operation, marking the technological autonomy of TPBank's biometric identification and authentication solutions. This is a fundamental, important system, of great significance in the process of digitizing TPBank's processes, especially in customer eKYC. According to the bank representative, the Bio Center system has contributed significantly to TPBank's ambition to explode sales and rapidly increase the number of customers. At the end of 2023, TPBank welcomed its 12 millionth customer, extending the chain of customer growth (an increase of more than 6.8 million in 3 years), double the cumulative number in the previous 12 years. "That is the clearest achievement demonstrating the effective application of technology on the bank's journey of strong development", said a TPBank representative. Among the 3 honored categories, online bid guarantee is the newest "member" in TPBank's digital credit ecosystem built on the digital banking platform for corporate customers (TPBank Biz). The product allows TPBank customers to issue automatic bid guarantees, 100% online with simple operations, and receive a letter of guarantee within just 30 minutes. Online bid guarantees fully meet the bidding standards like traditional guarantees with faster processing speed and no space limitations. Mr. Nguyen Hung - General Director of TPBank shared: "TPBank plays a role in promoting the digital "game", as well as initiating a trend of continuous innovation in digital experiences across the finance - banking industry... Products based on a deep understanding of customer needs, rich in unique identity bearing the TPBank "gene code" on digital banking platforms for individual and corporate customers are continuously introduced by us. It is also a clear demonstration of the business philosophy of "taking customers as the center" which is the guiding principle of TPBank throughout its development journey".
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