Kinhtedothi - On the afternoon of December 26, the Economic & Urban Newspaper and the Hanoi City Public Administration Service Center signed a cooperation agreement on promoting communication on administrative procedure reform and online public services, period 2024 - 2025.
The cooperation goal between Kinh te & Do thi Newspaper and Hanoi City Public Administration Service Center is to coordinate in widely disseminating to people and businesses information related to administrative procedures, online public services and technological utilities.
Promote communication about the City's shared technology platforms such as the Digital Capital Citizen Platform (iHanoi), the Administrative Procedure Information System, etc. to raise awareness and encourage use. Honor collectives and individuals who have made positive contributions to administrative reform and digital transformation. Ensure transparent, accurate, and timely information dissemination to meet the requirements of the City's administrative reform and digital transformation.
Economic & Urban Newspaper is responsible for ensuring the accuracy, objectivity and honesty of the information posted, promptly updating changes in the process of implementing online public services, and at the same time strictly adhering to the propaganda orientation according to the guidelines and policies of the Party and State.
Economic and Urban Newspaper actively coordinates closely with the Public Administration Service Center in developing communication plans, fully participating in related events and regularly updating new information. At the same time, it is responsible for receiving and promptly reflecting people's feedback to the authorities to take measures to adjust and improve service quality.
Kinh te & Do thi Newspaper sent reporters to attend inspections and surveys of the Hanoi City Public Administration Service Center on administrative procedure control activities, handling of citizens' feedback and recommendations, and handling of administrative procedures according to citizens' recommendations at agencies and units in the city to promptly coordinate in reporting news and communication information on administrative procedure reform in the city.
The Hanoi Public Administration Service Center is responsible for providing accurate and timely information on administrative reform services and policies. Providing information on the City's administrative reform, especially the results of simplifying administrative procedures, authorizing administrative procedures, initiatives, models or good practices in the City's administrative reform; Coordinating the organization of activities to support people in using online public services, especially in remote areas. Receiving feedback from people through the Economic and Urban Newspaper to improve the quality of public services.
Timely and specific information on time, location, schedule, and conclusions of inspections and surveys by the Hanoi City Public Administration Service Center on administrative procedure control activities, handling of citizens' feedback and recommendations, and settlement of administrative procedures according to citizens' recommendations at agencies and units in the City.
Speaking at the ceremony, Director of the Hanoi Public Administration Service Center Cu Ngoc Trang emphasized that this is an important milestone in strengthening cooperation between the two units, marking a new step in promoting coordination between policy communication and public administration to improve the quality of service to people and businesses.
The cooperation between Kinh te & Do thi Newspaper and the Center is not only a strategic commitment, but also a testament to the realization of major policies of the Politburo, Secretariat, Government, City Party Committee, People's Council, and City People's Committee, helping the City achieve the goals of administrative reform, digital transformation, and improving service quality effectively and comprehensively.
Regarding the upcoming cooperation focus, the Director of the Hanoi Public Administration Service Center hopes that the two units will coordinate to develop highly practical columns, reports, and articles that truly reflect the City's efforts in administrative reform, especially the new generation "one-stop" model and high-level online public services. In particular, it is necessary to emphasize the practical benefits that people and businesses will receive when participating in the City's digital system.
The Economic & Urban Newspaper will help the Center receive and promptly reflect the difficulties and shortcomings that people and businesses encounter in the process of using public services. Through that, the Center will promptly improve and enhance the quality of service, building trust from the community.
In addition, cooperate to introduce new models and good practices in administrative procedure reform, contributing to the replication of advanced examples in the City. At the same time, strengthen communication on digitizing records, processes, and integrating public services and digital transformation in communication work.
Expressing excitement about the cooperation goals between the two units, Editor-in-Chief of Economic and Urban Newspaper Nguyen Thanh Loi emphasized that this is a meaningful event for the two units to help make the communication work on public administration of the city more and more effective.
Stating that the Center's strengths are young human resources and technology; the Economic and Urban Newspaper is a typical model of digital transformation, Editor-in-Chief Nguyen Thanh Loi said that the two sides need to promote their strengths so that the two sides can coordinate to make the communication work of the two units increasingly develop strongly.
Agreeing with the wishes of the Hanoi City Administrative Service Center for media cooperation, Editor-in-Chief Nguyen Thanh Loi emphasized that the Newspaper will effectively promote the work being carried out by the Center.
Source: https://kinhtedothi.vn/bao-kinh-te-do-thi-ky-ket-hop-tac-truyen-thong-voi-trung-tam-phuc-vu-hanh-chinh-cong-ha-noi.html
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