40-year-old bread shop owner reveals secret to selling 2,000 loaves/day

Báo Dân tríBáo Dân trí12/10/2023


"Any price, everyone gets to eat"

"Please help me line up. I'll have my bread in 2 minutes," a store employee said loudly, then laughed happily.

Mrs. Nguyen Ngoc Diep (73 years old, owner of a bakery) sat on a plastic chair, constantly reminding the waiter: "Don't do it carelessly. That guy sells lottery tickets, give him more meat, only 10,000 VND per loaf."

Bà chủ quán bánh mì 40 năm tuổi tiết lộ bí quyết bán 2.000 ổ/ngày - 1

Customers lined up, waiting to eat Mrs. Diep's bread (Photo: Nguyen Vy).

In a flash, the basket that had just been filled with bread was empty. Ms. Diep said that every day, the shop sells 2,000 loaves from 6am to midnight. To achieve that sales figure, the owner, who is in her 80s, said it was thanks to a family secret.

Not as crowded in the morning as other places, Mrs. Diep's bread shop is often bustling in the evening because most of the workers and laborers are regular customers.

She said that in the past, when Bay Hien weaving village was still bustling, the bakery sold more than 2,000 loaves of bread a day, because the weaving kilns regularly bought bread for workers to eat during overtime. Later, although the weaving village only had a few households producing bread, she still kept the regular customers who had been eating there for decades.

Bà chủ quán bánh mì 40 năm tuổi tiết lộ bí quyết bán 2.000 ổ/ngày - 2

The owner, who is in her 80s, said that many loaves of bread only cost 5,000 or 7,000 VND so that even the needy can have something to eat (Photo: Nguyen Vy).

"I sell at any price, even 5,000 or 7,000 VND per loaf. Because my customers are usually manual workers with low incomes, I sell so that everyone can eat. I sell a full loaf of bread for 12,000 VND, and there is not much meat inside like other places, so customers still feel full and do not get bored," Ms. Diep shared.

Ms. Loi (50 years old), an employee at the shop, said she has been eating bread here for more than 30 years. "Ms. Diep's bread is delicious, high quality, and cheap. My whole family loves it. Every night I take my children to buy it," the customer shared.

Being a regular customer for so long that he can't remember how many years, Mr. Trung (living in Tan Binh district) still keeps the habit of buying 30-40 full loaves of bread for workers working overtime every night.

"We're used to eating here, but eating somewhere else feels different. The owner is kind and sells cakes at reasonable prices, so we've been regular customers for many years," said Mr. Trung.

"This job is great"

Ms. Diep admits that "this job is very enjoyable". The shop only needs to invest in buying cabinets to store the items, and the raw materials can be ordered, and payment is made once the goods are sold out," said the owner, who is in her 80s.

She also mentioned many family secrets to her success today. Although in the beginning she was the only one struggling with the bakery and building the family business, Ms. Diep said she never felt sorry for herself.

Bà chủ quán bánh mì 40 năm tuổi tiết lộ bí quyết bán 2.000 ổ/ngày - 3

Ms. Diep is always grateful for the profession her parents left her, which is the source of food for her three-generation family (Photo: Nguyen Vy).

"Selling bread is a family tradition that my parents passed down to me. Later, I told my children and grandchildren to love and keep the job because every job is hard, don't give up because of difficulties. It is because I think this job is enjoyable that my family has the success we have today," said Ms. Diep.

The bread selling business has been with her family for decades, from the most difficult days, when the whole family of 13 children depended on the bread stall. As the fifth child in the family, at the age of 10, she followed her parents' bread cart around Ho Chi Minh City, earning a living to feed her family of 15.

The whole family worked hard, regardless of rain or shine, all over Saigon to gradually build a comfortable and prosperous life. Witnessing her parents' tears, she appreciated her family's traditional profession even more.

In 1986, she invested her own capital of 1 tael of gold to buy a glass cabinet, following in her parents' footsteps to sell bread. From a small bread cabinet that no one paid attention to, it took Ms. Diep 1 year to have a stable number of customers.

Bà chủ quán bánh mì 40 năm tuổi tiết lộ bí quyết bán 2.000 ổ/ngày - 4

At the bakery, most of the employees are descendants of Ms. Diep's family (Photo: Nguyen Vy).

Thanks to her compassion and generous attitude towards customers, she has been loved and supported by local people for many years.

The bread cart was later transformed into a large bakery. Thanks to that, Mrs. Diep became rich, bought a house, and together with her children and grandchildren continued the family business.

"I chose to sell banh mi because it is familiar to Vietnamese people, easy to eat and affordable. This rustic dish has fed my family for three generations. Now, I have a full life but my grandchildren still have difficulties, so I am passing on the profession to my daughter and grandchildren," Ms. Diep confided.

Despite her age and her inability to stand for long, Ms. Diep still regularly shows up at the sandwich shop from 9 p.m. until it closes. She says she wants to make sure everything is perfect, and that each loaf of bread maintains its quality when it reaches the customer.

Bà chủ quán bánh mì 40 năm tuổi tiết lộ bí quyết bán 2.000 ổ/ngày - 5

The owner of a bakery for nearly 40 years has never thought of giving up because she believes that every job is difficult and hard (Photo: Nguyen Vy).

"For me, business must have a heart to be successful. Customers come here, some have been eating here for 10, 20 or even 30 years. They trust and love us so much, so our responsibility is to bring the best, showing appreciation for the profession that has fed us," Ms. Diep confided.

Nguyen Vy - Binh Minh



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