On March 22, 2024, in Hanoi, the closing ceremony and implementation ceremony of the strategic cooperation program between Vietnam Airlines Corporation and Vietnam Posts and Telecommunications Group (VNPT) took place. 
At the ceremony, the two sides also officially launched the VNA Discovery app - an application that integrates business subsystems to support information exchange, operations, communications and management of all administrative, human resources and process activities of Vietnam Airlines. Speaking at the ceremony, Chairman of the Board of Directors of Vietnam Airlines, Mr. Dang Ngoc Hoa emphasized: the effective cooperation between the two leading corporations and groups under the VNPT Management Board at the enterprise will help Vietnam Airlines soon achieve its goal of becoming the leading digital technology airline in the region. This is a solid foundation for Vietnam Airlines and VNPT to continue to discuss and propose cooperation content for the next period of 2024-2027. After 05 years of actively coordinating to implement the Strategic Cooperation Agreement, the two sides have overcome difficulties during the Covid-19 pandemic. VNA and VNPT have worked together in many activities applying information technology to communications, production and business activities and achieved positive results contributing to promoting sustainable development of both sides such as: implementing the Human Resource Management project - SkyHR, e-Office solution - SkyOffice, electronic payment via VNPT Money... VNPT also actively consults on digital transformation for Vietnam Airlines with a number of solutions such as: eKYC, HRM, iOffice, SSO, Cloud... In particular, from the end of 2023 to present, VNPT has worked with VNA to pilot the Mobile App VNA Discovery for Vietnam Airlines staff. VNA Discovery is a mobile application that integrates business subsystems, supports information exchange, operations, communications, and administrative and human resources activities of Vietnam Airlines to improve operational efficiency, management and competitiveness, support employees with additional methods of handling work on mobile, contributing to optimizing operational efficiency, exchanging and processing information, and enhancing user experience. VNA Discovery contributes to the synchronous planning of applications in the VNA ecosystem into a single application with main functions such as: SkyOffice management function allows users to view information on meeting schedules for the day, work processing status, view and process documents right on mobile devices. In particular, the application is integrated with Smart CA digital signature software, helping employees sign documents anytime, anywhere. The Sky HR subsystem integrates a number of features related to human resource management, allowing employees to look up personal information; view, manage and track personal income effectively; Register and manage leave periods, creating flexibility in employees' work schedules. Employees can use electronic business cards on the App to send to partners to scan the business card QR code. VNA Family function helps employees update the latest news of VNA on different topics such as news, digital transformation handbook, send comments; search and view employee flight schedules. VNA Discovery will continue to be upgraded and expanded, providing smart reports on operations, integrating artificial intelligence (AI) to improve the management efficiency of leaders and bring many practical utilities to Vietnam Airlines employees.

Signing ceremony of Memorandum of Understanding on cooperation in providing Internet connection services on aircraft between Vietnam Airlines and VNPT.
Also at the ceremony, VNPT and Vietnam Airlines signed a cooperation agreement to provide Internet connection services on board aircraft. Currently, Vietnam Airlines is the first airline in Vietnam to grasp the digital technology trend in the world aviation industry to provide Internet connection services on board aircraft. The combination of providing Internet connection services on board aircraft between Vietnam Airlines - the only airline in Vietnam to meet 4-star standards and VNPT - the network operator with the No. 1 Internet speed in Vietnam will help attract potential customers, enhance the experience when passengers are connected to the Internet on all domestic and international flights. Passengers will have a more comfortable long flight when they can text friends, watch movies, listen to podcasts or read books. Accessing the Internet on board will reduce the symptoms of aerophobia (fear of planes) of many passengers and the Internet is also useful for those who need to work during the flight. Mr. To Dung Thai - Chairman of VNPT's Board of Directors sincerely thanked Vietnam Airlines for trusting in its products and services, and choosing VNPT as a strategic partner. Mr. Thai also expressed his hope that in the coming time, Vietnam Airlines and VNPT will continue to take advantage of the capabilities and strengths of both, combine to exploit common products and services, incentive programs, enhance customer experience... bringing many benefits to each other's employees and customers to promote the cooperative relationship to a new level. Specifically, the two sides will cooperate to deploy VT-IT services to improve the experience for passengers on Vietnam Airlines flights. The two sides will jointly research and agree on a plan to deploy a shared data warehouse Data Lake House, a strategy to transition to the Cloud platform & Cloud applications, improve digital infrastructure capacity in terms of information security, security, etc.
VNPT
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