Network operators have prepared their networks for the 2024 Lunar New Year holiday. Talking to VietNamNet, a Viettel representative said that to ensure service quality before, during and after Tet, one month before, Viettel Network Corporation (VTNet) has focused all its efforts, proactively planned and deployed solutions.

Up to now, Viettel has completed the deployment of 15,000 solutions to supplement resources, ready to meet 120% of the expected traffic. Notable among them are 700 new stations, 1,000 small stations, 100 mobile vehicles and more than 13,000 high-configuration upgrade solutions for BTS stations.

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Notably, for the first time, Viettel has applied AI to optimize network quality. The XO application developed by VTNet engineers has the ability to automatically optimize coverage, automatically issue warnings, solutions and take actions to ensure the best coverage. This solution is especially useful during the Lunar New Year when it helps to promptly adjust coverage when subscribers move across the entire network, something that cannot be done by human power.

“ Through actual observations at locations where XO was applied, coverage at each station improved by 10%, speed improved by 5% and KPIs improved by 10% compared to before ,” said a Viettel representative.

In addition, nearly 100 5G stations have been deployed by Viettel at event festivals to ensure the best experience for customers.

To ensure communication security during the Lunar New Year, from January 2024, VNPT has reviewed the entire communication system and developed a plan to be ready to expand and increase the capacity of the systems.

This network also broadcasts more than 100 5G stations in 10 provinces/cities, mainly concentrated in Hanoi and Ho Chi Minh City, in densely populated areas to enhance people's experience during Tet.

VNPT has developed a plan to ensure information security, arranged more than 1,500 personnel and vehicles, and is ready to deploy sudden information requests during the holidays.

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VNPT deploys network enhancement to serve peak Tet Giap Thin season.

VNPT also focused on investing in the international Internet network to increase its capacity by 20%, with many land cable directions to ensure backup in case of submarine cable breaks. The backbone network capacity increased by 32%, meeting the traffic flow for fixed broadband Internet and mobile Internet.

VNPT has been working with partners to improve service quality and customer experience. Average connection capacity has increased by 10% - 40% to ensure service quality.

According to information from MobiFone, in preparation for the peak of the Lunar New Year 2024, all devices on the MobiFone network have been checked, ensuring high backup configuration to avoid network incidents. Network capacity and domestic and international transmission routes are now ready for customers' increased demand compared to normal days.

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MobiFone has made detailed plans, assigned operating schedules, responded to information, and worked on shifts, ensuring timely reception and handling of incidents, and contacted and synthesized support staff from partners.

This network also sends experienced technical staff to monitor the transmission line and at the switchboards, ready to connect to serve remote support from partners. In addition, during the Tet holidays, MobiFone will arrange full staff to handle and support customers.

Speaking to VietNamNet, Vietnamobile said it had reviewed and re-examined the entire network, promptly detected and fixed risks that could cause service disruptions before the holiday.

This unit will freeze the network (keep the status quo) during the holiday, not allowing network impacts to minimize the risk of service disruption (except in cases of mandatory impacts to rescue information services in emergency situations).

At the same time, Vietnamobile has also reviewed and strengthened backup power systems (generators) to respond to information in case of power outages.

100% of users want network operators to deploy 5G soon to experience new technology . Mr. Nguyen Van Son, Director of Mobile Center - Viettel Telecom said that after experiencing 5G, 100% of users shared their wish that Vietnam would soon deploy 5G so they could experience new technology at higher speeds.