After OpenAI's ChatGPT was born, world-famous technology corporations such as Microsoft, Google... rushed into the race to create AI chatbots (artificial intelligence application software that simulates conversations with users via the internet platform).
Many domestic enterprises also quickly grasped and joined this wave to create Vietnamese applications to serve Vietnamese people.
Tech giants get involved
In late November 2023, the US technology group Amazon launched an AI chatbot called Q for businesses. Chatbot Q is designed specifically for customers using Amazon's AWS cloud computing service and will compete directly with ChatGPT by OpenAI, Bard by Google, as well as Microsoft's artificial intelligence (AI) features using OpenAI technology. In an announcement on social network X, Amazon CEO Andy Jassy said that this is a secure AI tool, in which access to content will be more tightly controlled and cloud customers using chatbot Q can also limit the chatbot's access to data sources...
Previously, in February 2023, Alphabet Inc., Google's parent company, launched a chatbot service called Bard to compete with OpenAI's ChatGPT application, which has created a "fever" around the world recently. Bard combines the world's endless knowledge treasure with the power, intelligence and creativity of large language models. Based on information from websites, Bard can provide high-quality and up-to-date responses. "Many users around the world have used the Bard chatbot as a working tool. I have used it for a while and found it interesting in the suggestions when the application gives quite accurate information," said Nguyen Mai, a content creator in District 3, Ho Chi Minh City.
Users can now comfortably use Microsoft Copilot, an AI chat application from Microsoft, powered by the latest technology from OpenAI, including GPT-4 and Dall-E 3. Immediately after its launch (September 2023), Copilot immediately entered the top 10 most downloaded applications of the week on the app store because Microsoft's AI features have been integrated into the Microsoft Copilot experience. With the combination of a chat interface and large language models, Microsoft Copilot not only provides information, answers questions, but also creates new content, performs necessary actions when receiving requests in natural language from humans...
According to experts, the race of the above-mentioned famous technology corporations originated from the "heat" of ChatGPT of OpenAI company. When it appeared in November 2022, ChatGPT immediately attracted the attention of the technology world around the world and attracted a large number of users. Currently, ChatGPT has many versions, serving depending on user needs.
Opportunities for Vietnamese businesses
In Vietnam, VinBigdata Company is one of the units strongly participating in the AI chatbot race. In December 2023, this company introduced to users the ViGPT application, the first Vietnamese AI chatbot version in Vietnam for end users and a version dedicated to businesses integrated in the VinBase 2.0 multi-cognitive AI platform. Professor Vu Ha Van, Director of Science at VinBigdata, said that with the development direction of AI Chatbot, we will not only eliminate dependence on international products, but also gradually improve the accuracy of information containing Vietnamese historical and cultural values and minimize the flow of data abroad.
According to technology expert Nguyen Hong Phuc, 2024 will be the year AI is applied to practical, useful jobs for people. Specifically, AI chatbots will be data analysis experts when users give AI employees a few Excel or Word files containing data and business documents. This application will read the documents, analyze the data in the files and then automatically create reports and draw charts based on the analyzed information. Or the AI secretary will manage documents, records, appointment information of individuals and businesses and when needed, can also arrange meeting schedules and write invitations. Next is the Designer AI employee, an AI application that automatically searches for images from the internet, designs marketing images, creates product images and videos on demand, with unlimited options and works 24/7...
“With the current AI chatbot applications in the world and in Vietnam, we can see that the AI application trend of 2024 has taken shape. AI chatbots will appear everywhere and any traditional application that wants AI will simply integrate a chat frame into the application. This is also an opportunity for AI startups when making products revolving around the AI chatbot frame,” said technology expert Nguyen Hong Phuc.
Mr. HO MINH DUC, CEO of Vbee: AI applications are of higher quality and more affordable
With the current competition of big tech companies focusing on AI, companies must find the right customers, bring the highest value to customers and users will enjoy many benefits: more diverse and quality products. Service prices will tend to decrease, even free, if ChatGPT Plus is 20 USD/month, Google's Bard is free with equivalent quality and value.
In addition, the market is developing rapidly, creating ecosystems and business models for users, from which users, technology partners, and programmers can exploit and create their own business models. If in the past, big problems such as language processing, computer vision, chatbots, callbots, etc. were very difficult, now they are very simple, just integrate or use open source code at low cost. Taking advantage of technology companies' resources also helps reduce costs and development time, and there is less human resources in investing in core technologies, building data, and learning. That is, new AI models not only support models but also support data and learning. It can be affirmed that in the coming time, AI will be "popularized" and spread deeply into people's lives, not just stopping at businesses. AI helps us create “virtual” humans to support real humans, systems and factories will be automated, decision making will be automated or based on consulting data, everything will become smarter (smart cities, smart agriculture, smart factories, smart homes…).
BA TAN
Source
Comment (0)