Vietjet partners with Trip.com Group to enhance global customer experience

Báo Thanh niênBáo Thanh niên17/01/2024


Specifically, the two sides will provide a variety of comprehensive tourism products including booking air tickets, hotels, airport transfers, attractions and entertainment activities, etc. right on Vietjet's website. In addition, innovative technology solutions such as virtual links will help Vietnamese tourists increase their global tourism services.

Ông Đinh Việt Phương (trái), Tổng Giám đốc Vietjet và ông Yudong Tan, Giám đốc điều hành mảng hàng không của Tập đoàn Trip.com cùng ký kết hợp tác chiến lược

Mr. Dinh Viet Phuong (left), CEO of Vietjet and Mr. Yudong Tan, CEO of aviation division of Trip.com Group signed a strategic cooperation agreement.

In particular, the two parties will integrate data so that customers who book tickets on Vietjet's website can enjoy countless incentives from both the Vietjet SkyJoy and Trip.com Rewards loyalty programs. SkyJoy members will accumulate reward points to redeem gifts, airline tickets, and receive other incentives with products and services from popular brands.

With a commitment to customer-centricity, these solutions will help both parties bring seamless and comprehensive travel experiences in terms of information, tourism products and attractive incentives to Vietnamese customers.

Vietjet hợp tác Tập đoàn Trip.com tăng cường trải nghiệm cho khách hàng toàn cầu- Ảnh 2.

Mr. Yudong Tan, CEO of Aviation, Trip.com Group, said: "We are delighted to partner with Vietjet Air, the region's leading new-age carrier, to provide travelers with a seamless and convenient experience when planning and booking their trips with a range of attractive travel products and offers. We have worked with Vietjet on many successful campaigns promoting Vietnam as an attractive destination for travelers and believe that our shared commitment to enhancing the customer experience is a testament to our focus on the customer's benefit. We look forward to further fruitful cooperation with Vietjet in the future."

Vietjet hợp tác Tập đoàn Trip.com tăng cường trải nghiệm cho khách hàng toàn cầu- Ảnh 3.

To celebrate this cooperation event, Vietjet and Trip.com are launching a special promotion program with up to 50% discount on ticket prices from now until January 22, 2024, applicable to the airline's entire domestic and international flight network. Specifically, customers booking Vietjet tickets at Trip.com, www.vietjetair.com and Vietjet Air mobile app will enjoy up to 50% discount on ticket prices when entering the code TR24150, 20% discount with the code TR24120 and 10% discount with the code TR24110 (*). The program applies to flight periods from March 30, 2024 to October 31, 2024. (**)

Vietjet has been ranked in the Top 10 best and safest low-cost airlines in the world by AirlineRatings.com for many consecutive years. The airline currently operates a fleet of nearly 110 aircraft with more than 30 international routes, serving up to 32 million customers across Vietnam and internationally to Australia, India, China, Japan, Korea, Indonesia, Thailand, Singapore, etc.

Vietjet hợp tác Tập đoàn Trip.com tăng cường trải nghiệm cho khách hàng toàn cầu- Ảnh 4.

(*) Excluding taxes, fees, terms and conditions

(**) Except for peak holiday season according to market characteristics



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