Specifically, HoSE said that this unit is coordinating with the system operation support service provider, FPT Information System Company Limited, to check and determine the cause of the incident.
According to information from HoSE, at the beginning of the trading session on the afternoon of March 6, the connection from the systems of some securities companies to the system of the Ho Chi Minh City Stock Exchange was intermittent.
"After the ATC trading session, the connection was stable. The trading system in the trading session on March 6 operated normally," HoSE said.
Ho Chi Minh City Stock Exchange.
According to HoSE statistics, the total number of orders in the entire market on March 6 was 1,177,809 orders (average of the 10 previous trading sessions: 1,142,638 orders).
Previously, on the afternoon of March 6, many investors shared their frustrations on groups when they could not match orders on the Ho Chi Minh City Stock Exchange.
Accordingly, the incident occurred at the beginning of the afternoon trading session, around 1:00 p.m. Many securities companies had to send notices to customers about the possibility of connection errors to HoSE that could affect transactions.
According to securities companies, due to connection errors, some orders placed on the HoSE floor may not have been sent to the floor or the order status may not have been updated. Information displayed on the price board of the software has not been updated in time. Securities companies require customers to absolutely not place additional orders if they see that their orders are suspended to avoid duplicate orders.
This incident occurred right after HoSE sent a document to securities companies about the first system conversion exercise plan of the KRX Information Technology Project. Accordingly, from March 4 to March 8, HoSE will convert the system.
Securities companies prepare systems for scheduled conversion, conduct system testing and cutover test on March 7.
From March 11 to March 15, securities companies will test the entry of trading orders, ensuring securities transactions are like a normal trading day.
HoSE has also requested securities companies to proactively develop their own conversion plans (if necessary) and seriously conduct drills.
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