The sudden decision to temporarily suspend operations of the Fit24 gym chain came as a shock to hundreds of members and employees, leaving them in a state of confusion and helplessness.

Ruby package members who trusted in the premium service can now only watch helplessly as their assets are "imprisoned" behind locked doors.

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Fit24 gym branch (621 Hoang Sa, District 3) is currently closed. Photo: Vo Tam

Fit24 Ruby package members are entitled to use a private locker where they can store workout items such as clothes, shoes, and support tools such as rollers, resistance bands, etc. However, Fit24's temporary suspension of operations without a specific plan has made it impossible for members to get inside to retrieve their belongings.

Many people have spent large sums of money to buy sports shoes worth 20-30 million VND and expensive exercise equipment, but now have to sadly watch their assets being "imprisoned" behind the locked doors of Fit24.

Ms. Luong Bich N. (District 7, Ho Chi Minh City) could not hide her indignation when she recounted: "They closed without any prior notice. Not only did I lose money, but now I am also at risk of losing valuable personal assets without knowing what to do to get them back."

According to information recorded from the group of members who denounced Fit 24 Joint Stock Company, hundreds of Ruby package members are having their assets held in Fit24's lockers and cannot access them, with an estimated value of hundreds of millions of VND. Some members expressed their desire to meet with Fit24 representatives to request a solution, but all they received was silence and no sign of response.

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Fit24 branch (91 Pham Van Hai, Tan Binh district) is locked, there are still tables, chairs, and documents inside. Photo: Vo Tam

Not only members, but also personal trainers (PTs) and employees of Fit24 are in dire straits. Not being paid their salaries since May not only puts financial pressure on them but also makes them lose faith in a company they once worked for. Many people do not know where to turn when they do not have an official labor contract as evidence to claim their rights.

After the news of Fit24's sudden suspension of operations was reported in the press, the management of this gym chain promised to pay employees on October 10. However, after the promised date, Fit24 still did not make any move to fulfill its promise, continuing to remain silent, causing disappointment among the staff to reach its peak.

Mr. Phung Huy M (PT working at Fit24 branch, District 7), said in frustration: “We have been waiting for many months, believing in promises of salary payment. Now, when we need an answer, they continue to be silent. It is clear that they do not respect us and do not value the contributions of employees."

The lack of transparency and indifference from Fit24 has put those who used to be associated with this gym chain in a dilemma. Employees are struggling to make ends meet without pay, members are losing their personal assets without knowing when they will be able to get them back.