In the journey to improve customer experience, VPBank continuously invests in upgrading its technology infrastructure to bring diverse experiences at every customer touchpoint.
According to the plan, VPBank will upgrade the system in the early morning of November 23, 2024 (Saturday) and temporarily suspend VPBank NEO service, details as follows:
INTERRUPTION TIME
- 1st time: From 01:00 to 02:10 am on November 23, 2024 (Saturday)
- 2nd time: From 04:00 to 05:10 am on November 23, 2024 (Saturday)
SERVICE INTERRUPTION
During the 2 upgrade periods, access to VPBank NEO digital banking on website, mobile web, and mobile app versions will be temporarily interrupted.
Apart from the VPBank NEO service interruptions during the above period, the system is still operating normally.
VPBank has tried to consider to have the least impact on your transactions, we hope you sympathize with any inconvenience in transactions during the above upgrade period.
If you need further assistance, please contact VPBank's 24/7 Customer Service Center via hotline 1900545415 (for standard customers) or 1800545415 (for priority customers).
Thank you for creating conditions for VPBank to serve you better and better! We hope you will have many interesting experiences with VPBank's products and services.
Source: https://www.vpbank.com.vn/tin-tuc/tin-vpbank/2024/vpbank-neo-tam-thoi-gian-doan-trong-khoang-thoi-gian-nang-cap
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