At the conference, delegates shared and studied the main contents such as: ASEAN tourism standards, environmental protection, climate change response in tourism activities, digital transformation solutions in businesses... Businesses need to meet 8 ASEAN tourism standards including: Green hotels, homestays, community tourism, sustainable tourism products, MICE venues, clean tourist cities, public toilets and spa services.

Ms. Bui Thi Ngoc Hieu, Deputy Director of Ho Chi Minh City Department of Tourism, spoke at the conference.

Through the conference, the Ho Chi Minh City Department of Tourism hopes that each enterprise will proactively develop a plan on time and roadmap for applying ASEAN tourism standards. Enterprises need to evaluate the effectiveness and capacity of the staff and workers working at tourist accommodation establishments, to continue to maintain and promote professional ethics, work attitude, and increase the level of satisfaction of tourists. From there, contribute to optimizing the management and business of tourism enterprises in the city.

Delegates attending the conference.

Mr. Dang Phu Hien Dat, representative of AB Travel International Travel Company Limited, shared: “Achieving ASEAN tourism standards is not easy for current tourism businesses, but it is really necessary to improve the quality of the city's destinations. This is also an opportunity for each business to quickly develop a plan to upgrade services and facilities to increase competitiveness. The implementation process also helps equip professional knowledge for human resources, regularly upgrading utility services to meet the increasing needs of tourists”.

Experts provide and exchange information for businesses at the conference.

When implementing the application of ASEAN tourism standards, Ms. Bui Thi Ngoc Hieu, Deputy Director of the Ho Chi Minh City Department of Tourism, said that this will be the basis for tourists to be protected and have the best travel experience. Tourism businesses will create trust for tourists when participating in tourism activities in the city. The application of ASEAN tourism standards will ensure that tourism activities in the city are carried out sustainably and continuously improve international integration. In addition, the city can minimize negative impacts on the environment and maintain a harmonious balance between tourism development and environmental protection, adapting to climate change.

News and photos: THU LE