Not the bank's fault?

GĐXH - After half a year of saving, the old woman discovered that her 3.1 billion VND was almost gone.

Old lady saves 3.1 billion VND but cannot withdraw after 6 months

After 6 months of saving, the old lady's 3.1 billion VND was almost gone.

A 70-year-old woman named Zhang (China), after retiring, had saved a certain amount of money. She decided to deposit it in the bank with the hope of having a comfortable life in her old age.

According to Ms. Truong’s family, before retiring, she worked for many years at a company. Because of her stable monthly salary, she was able to save a decent amount of money, about 900,000 yuan (equivalent to 3.1 billion VND). To better manage her finances, she chose to deposit her savings in a local bank.

However, half a year after depositing the money, she was shocked to find that the money in her account had disappeared. When Ms. Truong decided to withdraw some of her savings for living expenses, she discovered that there was only 1,000 yuan (equivalent to 3.5 million VND) left in her account. She could not believe what she was seeing and asked the staff to check again. The truth was, her account only had 1,000 yuan left.

Extremely frightened and worried, Ms. Truong immediately contacted the bank to check. But when she went to see the bank staff to explain the situation, they said that her money had been transferred to some unknown account, but it was not the bank's fault.

Bank denies responsibility, police investigation speaks out

Money management lessons for many people.

The bank representative admitted that Ms. Truong's transaction history showed that the money had been transferred, but because the transaction was made via an ATM, the bank said they were not responsible for this incident.

The bank staff advised her to report the matter to the police. This response made Ms. Truong extremely angry and disappointed. She thought that the bank’s attitude was very irresponsible and refused to admit its mistake.

After investigation, it was discovered that Ms. Truong's money was transferred in batches, and the person behind it was Director Hoang, who was in charge of her account at the time. This person has resigned, and the bank and the police are completely unable to contact her. Bank employees said that she was negligent when signing the contract and accidentally fell into the other party's trap.

Taking advantage of the other party's trust, this man swapped all the documents so that the savings books and related documents that Ms. Truong was holding were all fake. Then, he took advantage of his position and authority along with the real documents in his hand to appropriate all the savings.

This incident has attracted widespread attention and discussion in Chinese society. Some people believe that the bank should take responsibility for this incident, instead of simply shirking responsibility or blaming the customers. At the same time, there are also opinions that there should be more supervision mechanisms and legal regulations to protect the rights and interests of customers. Otherwise, bad people will take advantage of loopholes and shortcomings to make profits, causing damage to the interests and rights of the people.

Banks, as trusted institutions, have a greater responsibility and obligation to ensure that customers’ deposits are safe and profitable. If they fail to do so, they will no longer enjoy the trust of society.

In addition, in this information technology era, we need more security measures to protect ourselves and our assets. The emergence of virtual currency and digital assets also brings new opportunities for those who intend to defraud and appropriate assets.

In that context, as customers, we also need to be more cautious and conscious of protecting ourselves, using official channels for financial transactions, improving our ability to prevent risks and manage our savings safely. More importantly, we need to be vigilant and not entrust our assets to unreliable people or organizations.

Source: https://giadinh.suckhoedoisong.vn/cu-ba-gui-tiet-kiem-31-ty-dong-nhung-khong-the-rut-sau-6-thang-loi-khong-phai-do-ngan-hang-172241230081228242.htm