Is the fault not with the bank?

GĐXH - After six months of saving money, an elderly woman discovered that almost all of her 3.1 billion VND had disappeared.

An elderly woman deposited 3.1 billion VND in a savings account but was unable to withdraw it after 6 months.

After six months of saving, the elderly woman's 3.1 billion VND was almost completely gone.

A 70-year-old woman surnamed Zhang (China), after retiring, had accumulated a certain amount of money. She decided to deposit it in the bank hoping for a comfortable life in her old age.

According to Ms. Zhang's family, before retiring, she worked for many years at a company. Because of her stable monthly salary, she accumulated a considerable sum of money, approximately 900,000 RMB (equivalent to 3.1 billion VND). To better manage her finances, she chose to deposit her savings into a local bank.

However, six months after depositing the money, she was shocked to discover that the funds had disappeared from her account. When Ms. Zhang tried to withdraw some of her savings for living expenses, she found that only 1,000 RMB (approximately 3.5 million VND) remained in her account. She couldn't believe what she was seeing and asked the staff to check again. The truth was, her account only had 1,000 RMB left.

Extremely frightened and worried, Ms. Truong immediately contacted the bank to check. But when she went to see the bank staff to explain the situation, they claimed that her money had been transferred to some unknown accounts, but that it was not the bank's fault.

The bank denies responsibility, and the investigating police have spoken out.

A money management lesson for many people.

A bank representative acknowledged that Ms. Truong's transaction history showed that money had been transferred, but because the transaction was conducted via ATM, the bank stated that they were not responsible for the incident.

The bank employee advised her to report it to the police. This response infuriated and disappointed Ms. Truong. She felt the bank's attitude was irresponsible and that they refused to acknowledge their mistake.

After investigation, it was discovered that Ms. Truong's money was transferred in installments, and the person behind it was Director Hoang, who was in charge of her account at the time. He has since resigned, and neither the bank nor the police have been able to contact him. Bank employees stated that Ms. Truong was negligent when signing the contract and inadvertently fell into the trap.

Taking advantage of her trust, this man swapped all the documents, making the savings passbooks and related papers that Ms. Truong was holding all fake. Then, using his position and authority along with the genuine documents in his possession, he embezzled all of her savings.

This incident has attracted widespread attention and discussion in Chinese society. Some argue that the bank should be held accountable, rather than simply evading responsibility or blaming the customers. Others suggest that more oversight mechanisms and legal regulations are needed to protect the rights and interests of customers. Otherwise, unscrupulous individuals will exploit loopholes and shortcomings for personal gain, harming the interests and rights of the people.

Banks, as trusted institutions, have a greater responsibility and obligation to ensure that customer deposits are safe and profitable. If they fail to do so, they will lose the trust of society.

Furthermore, in this information age, we need more security measures to protect ourselves and our assets. The emergence of cryptocurrencies and digital assets also brings many new opportunities for those intending to commit fraud and steal assets.

In this context, as customers, we also need to be more cautious and consciously protect ourselves, using official channels for financial transactions, enhancing risk prevention capabilities, and managing savings safely. More importantly, we need to be vigilant and not entrust our assets to untrustworthy individuals or organizations.

Source: https://giadinh.suckhoedoisong.vn/cu-ba-gui-tiet-kiem-31-ty-dong-nhung-khong-the-rut-sau-6-thang-loi-khong-phai-do-ngan-hang-172241230081228242.htm