At the same time, this is also one of the actions that clearly demonstrates FWD's commitment to the sales team as well as its determination to bring customers the best insurance experiences.
Launched in 2019, the FWD Elite Signature program, in partnership with INSEAD, has trained 100 FWD agency leaders to world-class professional standards. The program is expected to continue training 100 more FWD agency leaders from Cambodia, Hong Kong (China), Indonesia, Macau (China), Malaysia, the Philippines, Thailand and Vietnam in the next phase.
The highlight of the program is a five-day residential course at INSEAD’s Fontainebleau campus in France. The training includes interactive modules on leadership and entrepreneurship, business planning, sales management processes and systems, and the explosion of artificial intelligence.
After completing the residency program, students will continue to receive mentorship for 6 months as well as access to an alumni network for specialized classes and events.
“Investing in quality distribution is an important part of FWD’s vision to change the way people feel about insurance. We want to build a customer-centric, trustworthy, professional, efficient and technology-enabled agency team in Asia,” said Ms. Lee Yen Ho, Deputy General Director of Distribution and Product Positioning, FWD Group.
“Our agency leaders highly value the opportunity to study at INSEAD, one of the world’s leading business schools. The career progression and personal development of agency leaders participating in the FWD Elite Signature program is truly impressive,” added Ms. Lee Yen Ho.
“We are delighted to extend our partnership with FWD on this unique leadership development programme,” said Sameer Hasija, Dean of Executive Education and Dean of INSEAD Asia. “The INSEAD experience will equip agency leaders with the knowledge, tools and skills to excel, benefiting both themselves and their clients. We look forward to seeing the continued development of talented FWD leaders who will lead and create positive change in the insurance industry.”
As a result of its continued investment in developing agency leadership, FWD Group has recently ranked 6th in the Top 10 Multinational Companies with the Highest Number of Million Dollar Round Table (MDRT) Members in 2024. This is the third consecutive year that FWD has achieved this achievement. FWD Group currently has 2,089 MDRT members as of July 1, 2024. FWD ranks 2nd in the number of MDRT members in Thailand, Philippines, Vietnam and 5th in Hong Kong (China).
MDRT is an independent, global association recognized as the standard of excellence in the life insurance and financial services industry. MDRT holds its members to exemplary customer service and the highest standards of ethics, knowledge, service and performance.
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