Recently (June 1, 2023), Prime Minister Pham Minh Chinh signed Document 493/TTg-KSTT requesting ministries, branches and localities to continue to promote administrative procedure reform more strongly and drastically, improving the business environment substantially and effectively.
The document stated that, implementing the direction of the Government and the Prime Minister, in recent times, ministries, branches and localities have made efforts to reform administrative procedures associated with national digital transformation to reduce administrative procedures and regulations, compliance costs, and improve the quality of public service provision for people and businesses, thereby gradually removing difficulties and obstacles for investment, production, business activities and people's lives.
The Prime Minister requested to strengthen discipline and administrative order. Illustrative photo.
Since the beginning of 2021, ministries have cut and simplified more than 2,200 business regulations in 177 legal documents; the Prime Minister has approved a plan to cut and simplify more than 1,100 regulations related to business activities; provided more than 4,400 online public services on the National Public Service Portal, etc. Accordingly, by May 2023, the total number of administrative procedures nationwide was 6,422, a decrease of 376 administrative procedures compared to the same period in 2020.
However, according to the assessment of National Assembly deputies through discussions in the hall on socio-economics, listening to the opinions of the people and the business community, administrative procedures in some areas are still barriers to production, business activities and people's lives; internal administrative procedures have not been reviewed and reduced; the settlement of administrative procedures still goes through many intermediate levels, causing delays and congestion in implementation; the work of publicizing and making transparent administrative procedures and providing quality online public services is still limited; the organization of administrative procedures in some places is not strict, there are still phenomena of harassment, negativity, and additional procedures outside of regulations, increasing time, social costs, and reducing management effectiveness.
To continue to promote administrative procedure reform more strongly and drastically, and improve the business environment substantially and effectively, the Prime Minister requests Ministers, Heads of ministerial-level agencies, Chairmen of People's Committees of provinces and centrally-run cities to urgently and seriously implement:
Focus on reviewing, cutting and simplifying regulations and administrative procedures related to investment, production, business activities and people's lives, ensuring the reduction and simplification of at least 20% of regulations and the reduction of at least 20% of compliance costs according to the Government's direction in Resolution No. 68/NQ-CP dated May 12, 2020, Resolution No. 76/NQ-CP dated July 15, 2021 and Resolution No. 131/NQ-CP dated October 6, 2022, including studying and proposing to immediately cut unnecessary procedures and intermediate steps; overlapping and unquantifiable business conditions to ensure transparency in inspection, appraisal, assessment and approval; overlapping specialized inspection activities with the participation of many agencies and units; at the same time, studying and proposing solutions to socialize qualified public administrative services. Complete and submit to the Prime Minister for approval the reduction and simplification plan before September 30, 2023.
Strictly assess the impact, give opinions, appraise and examine administrative procedure regulations in proposals, projects and draft legal documents, in which resolutely issue new administrative procedures only in cases where they are truly necessary to manage and adjust newly arising social relations.
The Prime Minister requested to strengthen decentralization, authorization, and resource allocation in administrative procedure implementation; restructure processes, and provide online public services in a user-centered manner, avoiding formalities, movements, insubstantiality, and inefficiency.
Urgently carry out statistics, review, cut and simplify at least 20% of internal administrative procedures to improve the effectiveness and efficiency of the state administrative apparatus according to the Plan issued with Decision No. 1085/QD-TTg dated September 15, 2022 of the Prime Minister.
At the same time, publicize, fully and transparently provide accurate and timely information on administrative procedures and the process of receiving and handling administrative procedures so that people and businesses can access, monitor, supervise and evaluate the process of organizing and implementing administrative procedures. Ministries, branches and localities shall review, publish, update and fully publicize the components of administrative procedures on the National Database on Administrative Procedures in accordance with the provisions of Article 8 of Decree No. 63/2010/ND-CP dated June 8, 2010 of the Government (as amended and supplemented), to be completed in September 2023.
In particular, the Prime Minister requested to assess the quality of service for people and businesses in handling administrative procedures and providing public services based on real-time data as prescribed in Decision No. 766/QD-TTg dated June 23, 2022 of the Prime Minister; improve service quality and satisfaction level, including strengthening discipline and administrative discipline, regularly inspecting, strictly handling and announcing and publicizing cadres, civil servants, public employees, agencies and units that cause delays and inconvenience, especially creating additional procedures, records, documents, and requirements that are not in accordance with regulations in the process of receiving and handling administrative procedures.
Strengthen accountability, effectively receive and handle feedback and recommendations on administrative regulations to promptly resolve difficulties, problems and inadequacies for people and businesses. End the situation of shirking responsibility, not handling or prolonging the handling time...
Source
Comment (0)