Mong Cai Border Gate Customs Branch Always pay attention to doing well the work of developing customs partnership - businesses and related parties. Thereby grasping, accompanying, supporting businesses in a timely manner, in order to do well the work of attracting businesses.
Border Customs Branch Mong Cai has Actively lead and direct the effective implementation of solutions to collect and prevent state budget losses, focusing on solutions to support and accompany businesses. Strengthen state management of customs, promote administrative procedure reform, focusing on reviewing and reducing items subject to specialized inspection; support and accompany businesses, creating maximum favorable conditions for import and export activities.
In addition, the unit also promptly established working groups to support businesses in terms of mechanisms, policies, and customs procedures. In particular, specialized groups/teams were established under the direct guidance of branch leaders and team leaders to support newly attracted businesses in customs procedures. At the same time, the unit directed officers to proactively meet and "knock on the door" of each business to grasp information and promptly provide support solutions.
Assign civil servants to be in charge of and guide enterprises according to 8 groups of goods (FDI enterprises; import of mining machinery and equipment; import of means of transport; import of electronic components and equipment; export of agricultural, forestry and aquatic products; goods stored in bonded warehouses; export manufacturing enterprises; processing enterprises); actively support and guide enterprises to comply with customs laws in order to improve the level of compliance with the law, reduce the rate of inspection, reduce costs and time in carrying out customs clearance of goods. Assign focal civil servants to directly monitor member enterprises, directly guide enterprises on customs procedures and issues related to customs procedures that enterprises are interested in...
To support businesses, the branch regularly promotes propaganda in many diverse forms, suitable to the characteristics of the business situation, the specific conditions of the management area, such as: Through conferences, seminars, dialogues and especially taking advantage of the development of the electronic information portal system, social networks, typically the fanpage "CDCI Mong Cai Customs" to help businesses easily access information, and at the same time can interact directly with customs agencies. Advise to strengthen exchanges and meetings with Dongxing Customs (China) to inform and share experiences on management work, the "Smart Customs" model towards building smart borders and border gates...
Since the beginning of the year, the Border Gate Customs Branch Mong Cai has supported and answered over 3,000 questions from businesses via the gmail address of the Import-Export Goods Procedures Team; directly and by phone supported 110 businesses related to the fields of customs, taxes, and import-export goods management policies. The Department also posted many new legal documents related to import-export activities, foreign trade management, and border trade on the fanpage "CDCI Mong Cai Customs"...
Provided guidance to over 500 businesses via email, provided direct support and phone support to over 600 businesses. In particular, focused on timely support for difficulties and problems in the process of implementing customs procedures, such as goods management policies (for newly arising goods that are subject to specialized policies, the customs authority has proactively provided guidance, provided information, and contact points for specialized management agencies for businesses to contact and carry out related procedures in accordance with regulations)... Thereby helping businesses raise their awareness of law compliance, proactively cooperate, and support customs authorities in performing their duties.
Accordingly, since the beginning of the year, 1,321 enterprises have completed procedures through the Mong Cai Border Gate Customs Branch, an increase of 325 enterprises compared to the same period in 2023. As of November 24, the branch has completed procedures for 88,568 declarations with a total import-export turnover of 3,742.53 million USD, an increase of 19% in declarations, an increase of 24% in turnover compared to the same period in 2023; State budget revenue reached 2,134.35 billion VND, an increase of 49.55% over the same period, reaching 133.4% of the target assigned by the Provincial Customs Department (1,600 billion VND).
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