ĐNO - On February 1, Da Nang Water Supply Joint Stock Company (Dawaco) held a ceremony to launch the new version of the website interface at https://dawaco.com.vn with a modern, friendly and compatible form on many devices and launched an additional customer care website at: https://cskh.dawaco.com.vn to optimize user experience.
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| Chairman of the Board of Directors Ho Huong and General Director Ho Minh Nam perform the activation ceremony to launch the new interface version of the unit's website. Photo: PHUONG UYEN |
Accordingly, implementing a comprehensive digital transformation program in 2023, Dawaco has been implementing many solutions to apply information technology to customer management and operations, including the task of building an additional customer care website and changing the interface of the existing company website. The website brings modernity, professionalism, harmonious colors and is consistent with Dawaco's brand identity standards to integrate utilities to help customers easily operate and look up necessary information quickly.
General Director, Head of Dawaco Digital Transformation Steering Committee - Ho Minh Nam shared: “In recent times, the unit's digital transformation work has had positive changes, focusing on improving and enhancing customer care services.
Keeping up with the digital transformation trend in the new era, the unit researched, improved, and upgraded the company's website, while building a customer care website with convenient utilities for customers using Dawaco's services.
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| The new version of Dawaco's website has a modern, user-friendly interface. Photo: PHUONG UYEN |
In the near future, the company will standardize customer care service processes, edit the contents of water supply service contracts to be appropriate and practical, and implement electronic contracts... The websites will always be updated and improved to suit new technology trends and the actual situation at the company."
It is known that the new website version of Dawaco is built on a modern structure and design language platform, applying the most advanced techniques to optimize user experience.
The new interface is completely changed compared to the old version, bringing modernity, professionalism, harmonious colors and synchronization with Dawaco's brand identity standards.
The content layout is designed clearly, simply, and conveniently for customers to follow and operate the company's services.
In addition to upgrading the interface and information search compared to the old website, Dawaco's new website also significantly improves page loading speed, meets standards, and enhances safety and security.
In addition, the unit has also upgraded the customer care website, promising to bring users interesting experiences, especially the convenience in receiving and searching for information according to customer needs.
New utilities for customers via website at https://cskh.dawaco.com.vn
* On the morning of February 1, on the occasion of the Spring of Giap Thin 2024, Director of the Department of Construction Phung Phu Phong visited and wished a Happy New Year to the leaders, officers and employees of Da Nang Water Supply Joint Stock Company. Director of the Department of Construction Pham Phu Phong shared: in 2023, Da Nang Water Supply Joint Stock Company made efforts and achieved impressive results in production and business, which were highly appreciated by the city's leaders.
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| Director of the Department of Construction Phung Phu Phong (4th from right) presents Tet gifts to leaders of Da Nang Water Supply Joint Stock Company. Photo: GIA PHUC |
The leaders of the Department of Construction commended and acknowledged the company's achievements in 2023. Regarding the company's difficulties and recommendations, the Department of Construction has grasped the information and committed to accompanying and supporting the company to advise the City People's Committee to resolve them so that the company can rest assured in its production and business activities. On the occasion of the New Year of the Dragon 2024, the leaders of the Department of Construction wish the company's leaders, officers and employees a peaceful, happy and successful new year.
According to General Director of Da Nang Water Supply Joint Stock Company Ho Minh Nam, in 2023 the company exceeded the set plan, in which recorded water output increased by 5%, the company ensured safe water supply for people and businesses. The company also coordinated well with the Urban Infrastructure Management Center (Department of Construction) in the work of connecting the network from Hoa Lien Water Plant to the distribution system.
THANH LAN - TRIEU TUNG
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