Stealing bank account information and online money-grabbing scams are still rampant despite Vietnam having implemented many strict regulations related to identification, bank account authentication, and biometric authentication for transactions. Why?
Speaking to Tuoi Tre, Mr. Ngo Tan Vu Khanh - business director of Kaspersky Security Company in Vietnam - said that applying biometric authentication methods such as facial recognition, fingerprint and voice recognition helps minimize information security risks when making high-value transactions.
However, with the development of technology, potential vulnerabilities still exist and become targets for cybercriminals to exploit to carry out fraudulent acts.
Fraud is getting more and more sophisticated
* Can you be more specific about the vulnerabilities and how cybercriminals exploit them to attack people?
- First, deepfake technology remains one of the most serious threats. Cybercriminals use artificial intelligence ( AI ) to create highly realistic fake images and voices, which can easily bypass authentication protocols, conduct unauthorized transactions, and weaken security systems.
In 2024, Kaspersky recorded about 21% of phishing emails being generated using AI, showing the increasing sophistication of these attacks.
Next, social engineering attacks remain one of the most common methods used by criminals to steal personal information.
They often impersonate bank employees to convince customers to reveal OTP codes, photos of identification documents and account information. Some scammers also make video calls to collect the victim's voice and face, then use this data to make fraudulent transactions or create fake accounts.
Many subjects also impersonate authorities to threaten or manipulate psychology to steal biometric data, making victims unaware. Malware is also a serious threat. Cybercriminals often trick users into downloading fake software disguised as biometric data collection applications through fraudulent links.
Once the malware is successfully installed, hackers can remotely take control, monitor the victim’s activities, and steal sensitive biometric data, including facial images and videos. This stolen information can be exploited to bypass authentication systems, paving the way for unauthorized financial transactions using fake biometric identities.
Not easy to prevent completely
* With the current user identification, it must be easier to detect fraudsters stealing money from bank accounts, sir?
- Investigating online fraud is a difficult problem as intrusion methods are increasingly sophisticated and unpredictable. Cybercriminals exploit the anonymity and speed of the Internet and use a variety of fraud methods such as spoofing attacks, spreading malware, ransomware, etc.
money and attack using social engineering methods to deceive victims, while hiding their identities in a sophisticated way.
The advantage of online transactions is speed, but this becomes a tool that helps criminals easily disperse the stolen money before the authorities can intervene.
Furthermore, to avoid being traced, they constantly erase digital traces, making it extremely difficult to follow up on clues.
In particular, when criminals operate across borders, identifying, locating and arresting them becomes even more difficult because they can take advantage of legal loopholes between countries to evade responsibility and leave no clues behind.
* Are there any other challenges besides the above mentioned technological gaps?
- Another barrier comes from the victim's own psychology. Many people hesitate to report because of fear or retribution, unintentionally slowing down the process of collecting evidence and causing many obstacles to the investigation.
This is the loophole that creates conditions for crime to continue to thrive, requiring closer coordination between individuals, financial institutions and law enforcement agencies to improve the effectiveness of preventing high-tech crimes.
* Is it possible to completely prevent tricks to hijack bank accounts and e-wallets?
- As technology develops, fraud methods become more sophisticated, so we must always be vigilant against new fraud methods. However, a positive sign is that most financial institutions are increasingly applying advanced security measures, combining many modern layers of defense such as biometric authentication, AI to detect fraud and blockchain technology.
These solutions have proven to be highly effective in reducing security risks and better protecting users.
Combining AI to fight fraud
* Can AI help authorities instantly track down scammers who have appropriated money from other people's bank accounts and e-wallets, sir?
- While AI cannot completely eliminate financial fraud, it is still a powerful tool to prevent and respond quickly to threats. Thanks to its ability to analyze huge amounts of data, AI can detect abnormalities and fraudulent behavior in real time, helping financial institutions intervene quickly.
However, there are still many obstacles to instantly tracing cybercrime, including: the anonymity of some digital transactions, the popularity of decentralized financial platforms, and legal challenges in dealing with cross-border financial crimes.
Therefore, to stay ahead of cybercrime, governments and businesses need to invest heavily in AI innovation, improve legal frameworks, and maintain regular preventive measures.
* According to you, what is the responsibility of relevant parties in detecting and preventing fraud to steal bank account information and appropriate money today?
- Faced with increasingly sophisticated threats, financial institutions need to proactively improve their defense capabilities and maintain constant vigilance. Authorities need to increase awareness of common scams, preventive measures, and how to respond when faced with fraudulent behavior.
Organizations regularly monitor transactions to promptly detect abnormalities and quickly prevent fraudulent activities. Businesses need to increase cybersecurity training for employees to prevent attacks using non-technical attacks.
Network administrators should regularly check and install new updates to fix security vulnerabilities; deploy advanced security solutions that can detect email anomalies, such as strange text patterns
or suspicious metadata; and update information on the latest threats so that cybersecurity experts can proactively deal with attack risks...
Tips to protect yourself from online scams
- Limit downloading and installing applications from unreliable sources, regularly update software with the latest updates to ensure maximum device safety.
- Always use separate login information for each bank account to maximize security and minimize the risk of intrusion.
- Be cautious about requests for personal information from strangers and limit sharing personal information in any form.
- Be cautious when clicking on any links from unknown sources or suspicious online advertisements.
- Never share your account information, password or OTP code with anyone.
- Enable multi-factor authentication or biometric authentication to enhance device security.
- Regularly check your bank and credit card statements, and immediately notify the bank if you detect any unusual transactions.
- Create strong and unique passwords with a combination of uppercase and lowercase letters, numbers, punctuation, and special characters; and enhance security by setting up two-factor authentication.
Source: https://tuoitre.vn/tang-dung-ai-ngan-lua-dao-truc-tuyen-2025030408103071.htm
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