Have you ever accidentally deleted important messages on Zalo? This article will guide you how to recover deleted messages on Zalo using your phone and computer!
Instructions on how to recover deleted Zalo messages using your phone
To recover deleted messages on Zalo using your phone, make sure you have backed up your messages beforehand. Here are the steps to follow:
Step 1: Open the Zalo app, select the 'Personal' tab, then tap the gear icon to access Settings.
Step 2: Select 'Backup and restore' in Settings.
Step 3: Click 'Recover' to complete the retrieval of deleted Zalo messages on your phone.
Instructions on how to quickly recover deleted messages on Zalo using a computer
Similar to on the phone, to restore messages on the computer, you need to back up the messages first. The steps are as follows:
Step 1: Open Settings in Zalo PC or on chat.zalo.me in browser. Under 'Storage', select 'Restore data'.
Step 2: Click 'Choose File'.
Step 3: Navigate to the folder containing your backup file, select the file and click 'Open' to start the restore.
Step 4: Select Zalo backup file > click 'Restore data' and wait for the process to complete.
Step 5: When the restore reaches 100%, select 'Close' to finish the process.
Recovering deleted messages on Zalo using phones and computers will become easier with the useful tips in this article. You can also learn more about Zalo message recovery software that has not been backed up for more options.
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