Accused of 'deliberate fraud'

At a press conference yesterday afternoon, February 17, organized by the Taiwan Tourism Administration, Mr. Truong Vinh Thanh, Chairman of the Taiwan Tourism Quality Assurance Association, accused Lin Dajun (or David Lin), General Director of Mega International Travel Company (operating We Love Tour), of not fulfilling all promises and that his account was completely zero. The money was immediately withdrawn when it entered the account. Meanwhile, he continued to sell tours despite financial problems. According to Mr. Truong, it was basically an intentional act of fraud.

The case of abandoning 300 guests in Phu Quoc: Accused of 'deliberate fraud'

Mr. Truong Vinh Thanh accused Lam Dai Quan of fraud at the press conference.

Mr. Truong explained that the association is a private organization entrusted by the Taiwan Tourism Administration to actively protect the rights and interests of tourists. On February 13, there was information that We Love Tour had not paid the cost of chartering a flight to Bamboo Airways to bring abandoned tourists back to Taiwan on February 14. The Association's Secretary General Wu Mei-hui and he immediately went to meet the General Agent of Bamboo Airways to find out the matter. Lin Da-jun was also present at that time and stated: "There is no problem. The payment of NT$3 million for the air ticket will be transferred at 3 p.m."

"But still no payment. Lam Dai Quan promised a lot, but none of his words were fulfilled," Mr. Truong was angry, according to Yahoo News .

Lam Dai Quan announced that the company has no more money to compensate tourists.

We Love Tour abandoned 292 tourists on Phu Quoc Island during the Lunar New Year holiday, and has now been suspended and fined NT$810,000 (over VND630 million). Lam Dai Quan initially promised to refund the customers, but the company has no money left to compensate.

Mr. Truong Vinh Thanh called on tourists to provide relevant evidence to the Taiwan Quality Assurance Association to help them file a class action lawsuit against Lam Dai Quan for "deliberately committing fraud". He said that Lam should be excluded from the tourism business environment of more than 4,000 companies in Taiwan.

Quick view 12:00 on February 18: The case of abandoning 300 guests in Phu Quoc: Accused of 'deliberate fraud'

Meanwhile, the amount of the dispute is estimated to be up to 20 million NT dollars (about 16 billion VND). Ms. Ngo My Hue said, We Love Tour has collected about 13 million NT dollars from tourist groups to Phu Quoc. The group of 292 people who were abandoned were forced to pay about 2 million NT dollars for meals. The total cost for these people to return to Taiwan is estimated at about 20 million NT dollars. The association also provides methods for tourists to request compensation.

Tourists return to Taoyuan Airport after a "stormy" trip to Phu Quoc

Taiwan's tourism administration pointed out that if the tour cannot continue due to financial difficulties, with We Love Tour having purchased NT$10 million worth of insurance, tourists can still receive compensation. If the total claim amount exceeds the insurance limit, the association will help cover the loss.

The incident has prompted Taiwan’s tourism industry to call for a law change and plans to increase fines for violations, which are expected to increase by 1.2 to 2 times. The issue has been discussed and a related draft will be released as soon as possible, expected in the first half of this year. In addition, travel insurance premiums have also been proposed to increase…

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