Prepare carefully
GSM Green and Smart Mobility Joint Stock Company - Hai Duong branch is urgently preparing to put into operation 60 VinFast cars to serve the travel needs of people during the Lunar New Year and Spring Festival 2025, bringing the total number of vehicles of the branch to 415 vehicles. Mr. Le Kha Lan, Head of Operations at Hai Duong Branch said that in order to serve customers well during the peak season of Tet and Spring Festival, the branch has implemented many solutions to improve quality and service, increase the number of means of transport, and improve customer experience. The branch has assigned a schedule for on-duty, 24/7 customer care, and carefully prepared the vehicles.
The new point of the 2025 Lunar New Year service plan of GSM Green and Smart Transportation Joint Stock Company - Hai Duong branch is to increase the application of technology in booking tickets through mobile phone applications. The team of drivers and employees of the branch actively share, guide and introduce customers to install the Green SM application on their phones. By installing this application, customers will enjoy many preferential policies, easily look up information, book cars and pay online. The branch also focuses on communication with many attractive promotional programs to help passengers have more information, creating trust and satisfaction for passengers.
Huy Hoang Company Limited currently has more than 20 vehicles running intra-provincial and fixed bus routes from Hai Duong City to Ninh Giang, Thai Binh and vice versa. In order to better serve the increased travel demand during the peak Tet holiday, the company has proactively implemented early plans to serve Tet. Mr. Nguyen Cong Toi, Director of Huy Hoang Company Limited, said that since mid-October last year, the company has arranged a schedule for drivers and vehicles to simultaneously check, maintain, and clean all vehicles. From checking the machinery, cleaning the interior and seats inside the vehicle to painting and refurbishing the exterior of the vehicle, all are done early. The unit also arranged 2 spare vehicles ready to serve when the number of passengers increases. On days close to Tet, the company increases the frequency of bus routes to meet the travel needs of passengers.
Currently, the company is implementing support policies for families in difficult circumstances such as a 50% discount on monthly tickets for dialysis patients. During this Tet holiday, for families in especially difficult circumstances, the company will give away bus tickets to support workers to return home for Tet.
Since the beginning of January 2025, many passengers in Gia Lai and Ho Chi Minh City have started booking bus tickets at Viet Hung bus company, a member of Viet Hung Trading and Transport Company Limited (Thanh Mien). The bus company currently has 12 buses running from Hai Duong to Ho Chi Minh City, Gia Lai... As the last days of December approach, the number of passengers booking buses gradually increases. The end of the year is considered a prosperous time for transport units when people's travel needs increase. However, according to Mr. Nguyen Manh Bang, Director of Viet Hung Trading and Transport Company Limited, this year is probably a sad Tet season for long-distance transport businesses like his. Because according to the Law on Order and Road Traffic Safety, drivers of commercial vehicles are not allowed to drive continuously for more than 4 hours, the maximum working time per day is 10 hours and driving for no more than 48 hours per week. Each long-distance trip requires 2-3 drivers. To serve the travel needs of passengers during this peak season, the company has mobilized all drivers and arranged backup drivers, but it is still not enough, while recruiting new drivers at this time is very difficult.
Promote spirit and responsibility
Mr. Nguyen Hai Hung, Director of Hai Hung Passenger Transport Automobile Joint Stock Company, said that every year during the peak of the Lunar New Year, the company mobilizes 100% of its staff to work in shifts, arranges additional vehicles and spare vehicles to serve passengers. In particular, with the new regulations taking effect under Decree 168/2024/ND-CP, the company focuses on training its drivers and service staff on traffic safety laws, passenger service procedures, and how to handle emergency situations. In particular, the company requires its drivers to uphold a sense of responsibility, not to use alcohol or stimulants while driving, maintain a friendly attitude, and serve passengers wholeheartedly and safely.
In order to better serve the travel needs of the people, ensure smooth and safe traffic, and limit congestion before, during and after the New Year, Lunar New Year and the 2025 At Ty spring festival, Hai Duong Passenger Station Management Joint Stock Company has increased inspections at the bus stations to ensure the safety of vehicles before they depart according to the correct procedures. The company requires the bus stations to decorate and clean the station area, arrange enough seats for passengers, ensure security and order, environmental landscape, and organize good services for passengers and vehicles.
Hai Duong currently has 129 fixed routes with 302 cars going to 33 provinces and cities nationwide; 21 bus routes with 155 cars going within the province and to the provinces and cities: Hanoi, Quang Ninh, Hai Phong, Hung Yen, Bac Giang, Bac Ninh with a frequency of about 30 minutes/trip; nearly 630 taxis of 12 enterprises and 1,916 contract cars.
The Department of Transport has developed a plan to serve people's travel needs, ensuring traffic order and safety during the New Year, Lunar New Year and the 2025 Spring Festival. The Department has assigned specific tasks to each unit, announced a hotline number, and is available 24/7 to receive and promptly handle situations. The authorities have increased inspection of transport activities, managed bus stations and train stations, raised the sense of responsibility and compliance with the law of drivers, service staff, and transport businesses. Strictly handle vehicles transporting prohibited and smuggled goods, drivers and service staff violating regulations on ensuring road traffic order and safety, tightened management of passenger transport service prices, strictly prohibited price increases, increased inspection of illegal vehicles and bus stations, etc.
HNSource: https://baohaiduong.vn/van-tai-hanh-khach-vao-mua-cao-diem-tet-403015.html
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