Continue to review and simplify administrative procedures

Administrative procedures are something that everyone in life has to deal with from birth until death. Simple and convenient administrative procedures will help organizations and individuals grasp business opportunities, but administrative procedures can also be one of the reasons for businesses going bankrupt and individuals missing out on work.

Administrative procedures are the procedures, methods of implementation, documents and requirements, conditions prescribed by State agencies and competent persons to resolve a specific task related to individuals and organizations. Understanding administrative procedures is like that, but implementing a specific administrative procedure is often not easy for organizations and individuals. Administrative procedures are prescribed by administrative law with many different types, associated with official documents, papers and implemented by many State agencies, officials and civil servants. Not to mention that each State agency has different regulations and when performing public duties to resolve administrative procedures, officials and civil servants also have different understandings. Sometimes, State agencies and competent persons, in order to protect themselves, issue regulations on procedures, methods, documents, requirements, conditions... that are difficult for organizations and individuals to implement.

In reality, there are still some people in authority who take advantage of the regulations of administrative procedures to cause trouble and harassment, requiring organizations and individuals who want to resolve work related to administrative procedures to pay "training", which is often called "petty corruption". Therefore, the task of focusing on administrative reform, especially administrative procedures; improving competitiveness is one of the key programs set forth in the Resolution of the 22nd Ninh Binh Provincial Party Congress, term 2020-2025.

In recent years, the Provincial People's Committee has implemented specific and comprehensive tasks in 6 areas of the Administrative Reform Program, focusing on leading and directing the implementation of reviewing, reducing and simplifying administrative procedures. On January 20, 2022, the Provincial People's Committee issued Decision No. 98/QD-UBND on the plan to review and evaluate administrative procedures in the province in 2022, accordingly, agencies, units and localities will organize the review and evaluation of 71 administrative procedures in 26 areas, in order to promptly detect, propose amendments, supplements, replacements or abolishment of unnecessary, inappropriate, cumbersome, complicated administrative procedure regulations, causing difficulties for organizations and individuals in the process of handling administrative procedure records.

As a result of the review, it is proposed to keep 45/71 administrative procedures unchanged; approve the simplification plan for 26/71 reviewed administrative procedures, including reducing the processing time for 24 administrative procedures under the jurisdiction of the Departments of Planning and Investment, Industry and Trade, Justice, Information and Communications, Agriculture and Rural Development; and reduce the dossier components for 02 administrative procedures under the jurisdiction of the Department of Labor, War Invalids and Social Affairs.

Also in 2022, the Provincial People's Committee issued 34 decisions to promulgate, amend, and abolish administrative procedures under the jurisdiction of departments, branches, sectors, district-level People's Committees, and commune-level People's Committees; 34 decisions approving internal procedures for handling administrative procedures of departments, branches, sectors, district-level People's Committees, and commune-level People's Committees. Currently, the total number of administrative procedures prescribed by the Central Government being implemented in the province is 1,881 administrative procedures, of which 1,492 administrative procedures are under the jurisdiction of the provincial level; 272 administrative procedures at the district level; and 117 administrative procedures at the commune level. All administrative procedures are publicly posted at the Provincial Public Administration Service Center, the Reception and Result Delivery Department at all levels, and on the National Public Service Portal and the Provincial Electronic Information Portal according to regulations.

The inspection showed that the results of resolving administrative procedures at all levels of government in Ninh Binh province were basically correct and ahead of schedule; the rate of delayed administrative procedures was very low and 2,858 hours of administrative procedure resolution had been reduced. The assessment of the Ninh Binh Provincial Public Administration Reform Index (PAR INDEX) in 2022 increased by 3 ranks and the results of administrative procedure reform increased by 22 ranks compared to 2021.

In particular, the results of the direction and administration of the provincial government in 2021 and 2022 were ranked 1st and were one (1) of the top five (5) provinces and cities in the country. Agencies, units and localities in the province always maintain good implementation of suggestion boxes, post addresses to receive feedback and recommendations from people, and assign cadres and civil servants to receive citizens and monitor and record people's comments, and publicize phone numbers and addresses to receive comments on administrative procedures.

The Provincial Public Administration Service Center has arranged a telephone switchboard system to provide advice and answer questions from organizations and citizens about the implementation of administrative procedures, thereby promptly processing information, creating satisfaction and trust of citizens. In addition, many departments, branches and localities have also promoted the proposal of new initiatives and solutions on administrative reform, focusing on proposing to cut, reduce and shorten the time to handle administrative procedures, creating favorable conditions for people and organizations when handling administrative procedures, with special attention paid to the areas of investment attraction, economic development and ensuring social security in the province.

In the coming time, the provincial Party Committees and authorities at all levels need to further promote administrative reform, continue to review and simplify administrative procedures to reduce costs and waiting time for organizations, businesses and individuals. Do a good job of propaganda, announcement and public posting of administrative procedures. Improve the quality and efficiency of the Provincial Public Administration Service Center, the Reception and Result Delivery Department at district and commune levels. Strengthen the application of information technology, promote the digital transformation process, deploy the construction of e-Government and smart cities.

Raise the responsibility, especially of the heads of agencies, units and localities in performing the task of coordinating the resolution of administrative procedures for enterprises, organizations and individuals. What people, organizations and enterprises can see most easily is the innovation and progress of administrative agencies when dealing with a specific administrative procedure to see that the government has shifted from management to service. What people and enterprises need from governments at all levels is to resolve administrative procedures in a practical, convenient and quick manner, not words of encouragement, sharing, sympathy and promises of "consideration, consideration and resolution".

Nguyen Dong

Source link