Transformation in training
Previously, Sendo Farm spent about 200 hours training employees using the traditional method, with instructors teaching basic, repetitive knowledge. The learning path was general and difficult to personalize for each individual. Realizing these limitations, Sendo Farm sought a solution to apply AI to human resource training.
Mr. Hoang Chi Hieu, Sales Director of Sendo Farm, said that the unit has consulted and carefully studied the appropriate implementation methods and processes, especially for the sales staff group. "FPT AI Mentor of FPT Smart Cloud is very suitable for Sendo Farm's specific business model. Therefore, the two FPT brother units officially joined hands to cooperate," Mr. Hieu shared.
The two units quickly deployed FPT AI Mentor to train their sales staff. Instead of traditional centralized training courses, sales staff can now participate in short, 5-10 minute sessions every day, right on their mobile phones.
FPT AI Mentor helps personalize learning content, helping each employee master knowledge and fill gaps through effective memorization and review methods. With a question bank synthesized and adjusted by AI to suit each individual, Sendo Farm employees expressed interest in this new learning model.
Learn Deeply, Remember Well with AI Mentor
Applying the AI assistant model to the training program has helped Sendo Farm save a significant amount of time and cost compared to traditional methods. FPT AI Mentor allows training staff to analyze data, track each employee's learning progress, and assess knowledge and skills to build a suitable roadmap.
Mr. Nguyen Huy Anh, Head of Sendo Farm Partner Management Team, shared that although he was an "amateur" assigned to a new position in the Business sector, he did not feel "overwhelmed" by the amount of new knowledge thanks to FPT AI Mentor, which helped him quickly grasp the job requirements. "Instead of reading thick documents or watching time-consuming instructional videos, I can easily absorb knowledge through short questions from AI Mentor. In addition, I can also check the knowledge that I am weak in so that I can proactively learn more at work," said Mr. Huy Anh.
Ms. Vu Thi Thu Huong, Head of Training at Sendo Farm, was worried that applying AI to training could make her role redundant. However, she realized that AI Mentor helps training become more in-depth than traditional methods. "Students are flexible in their study time and location, saving travel time, thereby studying more regularly and proactively reviewing when needed," Ms. Huong shared.
After 2 months of applying the new model, Sendo Farm's sales staff training has made great strides, receiving many positive feedbacks from staff.
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