Thanh Hoa A restaurant in Lam Son, Thanh Hoa City is looking for customers for lunch, which cost 270,000 VND but was transferred to 270 million.
On November 30, Mr. Hoang Hiep, Lam Son ward, Thanh Hoa city, said he was trying to contact to return nearly 270 million VND to a customer who had lunch at his family's restaurant a week ago.
Mr. Hoang Hiep, son of a restaurant owner in Lam Son, Thanh Hoa, is looking for the customer who mistakenly transferred 270 million VND. Photo: Lam Son
According to him, at around 1:30 p.m. on November 24, two guests came to eat at his family's restaurant on Hang Than Street, Lam Son Ward. The bill was 270,000 VND, but the guest scanned the QR code and mistakenly transferred 270 million VND.
Mr. Hiep said that when the customer scanned the QR code, he did not check the account, and only discovered that the balance was unusually large in the evening. At that time, the customer had left many hours ago. According to the store's camera, the person who transferred the money by mistake was a woman in her 40s, accompanied by a friend.
Mr. Hiep's family then posted the information on their personal page and social networking sites with the hope of refunding the money to the customer. In fact, many people claimed that the money was theirs but could not prove ownership, and the camera images showed that it was not correct, so the family did not refund it.
Mr. Hoang Hiep also went to the bank to ask for help finding customer information. However, due to security factors and not being in the same system, the bank could not support the search.
"It's not my money so of course I have to return it," said Mr. Hiep, adding that there were times when customers came to eat and mistakenly transferred 300-400 million VND.
Due to concerns about her account being hacked, Mr. Hiep's mother went to the bank this morning to withdraw cash to keep it safe to avoid loss, waiting to return it to the customer under the witness of the authorities.
Current regulations do not allow banks to disclose the recipient's personal information to the sender, nor are they allowed to interfere with the recipient's account or arbitrarily refund the mistakenly transferred amount without the consent of the recipient's account holder.
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