Spread the digital transformation story

Digital transformation is an inevitable trend, we cannot avoid it and we cannot stand aside. With that spirit, in recent times, the entire political system in the province has mobilized people and businesses to participate in digital transformation, bringing about a breakthrough. People in rural areas in the province have changed their thinking, using digital technology to solve daily problems in life.

Spread the digital transformation story Mr. Le Van Phuong, Head of Quang Trung village, Hoang Dong commune (Hoang Hoa) talked about the convenience of buying and selling goods without using cash.

Bringing goods to the "online market"

“This week, I have just closed a few dozen orders for all kinds of rattan and bamboo products on Facebook, which is enough income for a month compared to traditional sales. Since I set up Facebook, I have been selling products I make on groups. When I have orders, I pack and ship them to the provinces. Some products sell for double the price compared to the collection price for the owner. I use my smartphone to transfer money for all transactions. Selling on the "online market" has brought me a stable income of more than 10 million VND/month," said Ms. Le Thi Huong in Hoang Thinh commune (Hoang Hoa).

Seeing us talking about bringing goods to the "online market", Ms. Nguyen Thi Hang in the same commune also joined the conversation: "In the countryside, people have now switched to online shopping, because during the day they go to work as factory workers, and only at night do they have time to surf Zalo and Facebook to buy goods. Therefore, in addition to opening a store to sell consumer goods at home, I also take pictures of goods and post them on Zalo and Facebook. Especially when there are promotional programs of brands, I post them on Facebook, the number of people ordering goods increases, and the revenue is better than before. Now the local government does not need to propagate and mobilize much anymore, but each person who wants to retain customers must innovate their models and services by applying 4.0 technology to business, such as buying and selling goods on the "online market", paying via bank account, scanning QR code, clearly listing prices, and shipping goods to customers' doorsteps when requested"...

Hearing the story of Ms. Huong and Hang bringing goods to the "online market", I could not help but be surprised, because before, every time I went back to my hometown, I saw women diligently weaving, then loading the goods onto trucks to import to collectors in the commune, but now digital technology has helped them promote and sell traditional rattan and bamboo products that they made themselves to all parts of the country. Even the Quoc Dai Craft rattan and bamboo export production facility located in Hoang Thinh commune also sells rattan and bamboo products on e-commerce platforms, online sales channels... to increase consumption output, reaching a large market.

Access to technology to expand the market for traditional products has changed the lives not only of people in Hoang Thinh commune, but also of people in many localities in the province. Chairman of the People's Committee of Dinh Long Commune (Yen Dinh) Nguyen Dang Ngoc said: "As one of the first localities to build a "smart village" in the district, the commune has established a "Community Digital Technology Group". The task of the members of the group is to propagate, guide, and support people in using digital technology, applying digital technology to life; especially guiding businesses and business households to register to participate in e-commerce platforms, open electronic payment accounts; use digital platforms and digital technology to promote products... Up to now, in the commune, there is the Nam Huong leaf-shaped cake product of Mr. Trinh Van Nam's family in Tan Ngu 2 village, a product rated as a 3-star OCOP product that has applied digital technology to promote and introduce products on social networking sites and the PostMart.vn e-commerce platform. The Nam Huong leaf-shaped cake product has been traced and given a QR code, has its own brand, is trusted and ordered by consumers, so sales and "The value of the product is increasing".

Improve people's quality of life

After the Prime Minister issued Decision No. 749/QD-TTg dated June 3, 2020 approving the "National Digital Transformation Program to 2025, with a vision to 2030", Thanh Hoa Provincial People's Committee issued Decision No. 4216/QD-UBND dated October 6, 2020 on promulgating the digital transformation plan in the province to 2025, with a vision to 2030, with the goal of applying information technology to fundamentally and comprehensively innovate the management and operation activities of the digital government apparatus, production and business activities of enterprises, and the way people live and work in the digital environment.

The Provincial People's Committee has directed departments, branches, sectors, district and commune People's Committees to synchronously deploy many solutions to promote digital transformation in State agencies to improve the efficiency of direction, administration, publicity and transparency of activities; serve people and businesses better and better. Thereby, the business community and people actively participate and accompany in the digital transformation process.

Up to now, Thanh Hoa is one of the first localities to connect, share and exchange electronic documents between the government and businesses. The total number of document exchanges and processing on the system is 7,744,376 documents (from December 2021 to December 2023); the rate of digital signatures of agencies reached 98%; the Thanh Hoa Feedback software system has received and processed 1,700 feedbacks and recommendations from organizations and individuals with an on-time processing rate of over 93%; ensuring publicity, transparency, speed, saving time, saving costs, improving the effectiveness of management, direction and operation of Party committees and authorities at all levels; improving the effectiveness of serving organizations and individuals.

In addition, the fields of health, social security, digital citizen development... have brought about clear results, contributing to building a civilized, modern, progressive society, improving the quality of life of the people. The whole province has 679/679 medical facilities implementing medical examination and treatment using chip-embedded citizen identification cards (CCCD) to replace health insurance cards; synchronizing information of 3,161,227 health insurance cards into chip-embedded CCCD cards. Implementing cashless payments for 6,821 social protection beneficiaries and meritorious people...

In particular, to improve labor productivity, competitiveness of industries, products, enterprises and the province's economy, Thanh Hoa province has supported digital transformation for over 840 newly established enterprises; individual business households have participated in e-commerce platforms, using social networking platforms (facebook, youtube, zalo) to promote and sell products. More than 105,000 traceability stamps have been affixed; there are more than 854,000 non-cash payment accounts to pay for essential services. Supported 44,174 enterprises, production and business households to put products on e-commerce platforms voso.vn and portmart.vn; put 87,271 agricultural products on the platforms, including 187 OCOP products; created 114,396 buyer accounts; had a total of 32,877 transactions through voso.vn and portmart.vn; Total transaction value through 2 floors is 13,570 million VND...

In addition, the province has promoted the development of digital society and the formation of digital citizens through many solutions such as propaganda, organizing peak campaigns to mobilize, guide, cadres, civil servants, workers and people to make chip-embedded CCCD cards; installing VNeID software on smart mobile devices to facilitate basic transactions such as medical examination and treatment with health insurance and social insurance cards; using public services, digital education services, online shopping, cashless payments... Completing digital services on the digital government platform, smart cities through many communication channels Thanh Hoa-S digital citizen app, Mobifone Smart Travel, VSSiD, VNeID; Information channel: phanhoi.thanhhoa.gov.vn; Zalo OA system... helps people choose services that suit their needs such as using online public services, medical services, education, transportation, real estate information, jobs, e-commerce utilities and sharing economy to bring satisfaction to people through digital transformation.

It can be seen that the conveniences of digital transformation not only facilitate the operation of state management agencies, but also help to eliminate geographical distances, bring equal opportunities for people to access services, training, knowledge, and bring about a series of great advances in the quality of life, in line with the Government's consistent viewpoint of taking people and businesses as the center, the subject, the goal and the driving force, and the resources of digital transformation. Digital transformation must allow people and businesses to benefit from public services and social utilities more conveniently, faster, and more effectively, and they themselves will create resources for development.

Article and photos: Ngan Ha

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