How does work motivation differ between Gen Z and Y?

Despite their similarities, Generation Z and Millennials have different expectations and ambitions when it comes to work. This poses a problem for businesses because they cannot apply the same approach to both generations.

Động lực làm việc giữa gen Z và Y khác nhau thế nào? - Ảnh 1. — Despite similarities, Gen Z and Gen Y have many differences in expectations and ambitions at work - Illustration photo

Gen Y wants reasonable rest time, while Gen Z prioritizes work-life balance. 7/10 Gen Z respondents said they prioritize family and relationships over work.

Working long hours, denied vacation requests, and after-hours calls take a toll on Gen Z’s morale. Meanwhile, Gen Y is willing to put in extra effort if their career prospects improve.

Some say Gen Z employees are naive and unprofessional. But surveys show that this generation still shows professionalism and does not need constant supervision. Both generations crave greater autonomy and do not want to be guided step by step, but rather want to find their own way to achieve their goals. A survey found that 2/3 of Gen Z and Y employees want to be able to choose their own apps, services, and devices to get the job done.

The two generations differ in their expectations for praise at work. Gen Z finds it important to feel appreciated at work. Gen Y values actions over words and shows their desire through promotions, raises, and benefits rather than just praise.

80% of Gen Z employees want jobs that allow them to explore new skills instead of focusing on a single task. So challenging Gen Z to continuously learn through work with new responsibilities will motivate them.

While Gen Y seeks higher positions and values learning and development to move closer to their ambitions. But they like to develop in their own way, so short courses and micro-learning sessions are needed when motivating Gen Y.

Research by the World Economic Forum shows that 42% of Gen Y employees are willing to change jobs if it allows them to work independently on projects of their choice. In contrast, Gen Z does not want to spend 9-5 working hours alone, but values community, likes to join and develop in a close-knit group, connecting with colleagues both professionally and socially.

Both Gen Y and Gen Z employees want competitive salaries, decent health insurance, and plenty of vacation time. Gen Y often feels burdened by debt, so benefits that help them pay it off can also make a job more appealing.

Meanwhile, another survey found that 37% of Gen Z employees prioritize job satisfaction over security or salary. That means it will be difficult to retain them if the job does not truly meet their needs.