Due to the long holiday period of April 30 and May 1 this year, the number of passengers traveling increased compared to normal days. In this situation, the transport sector has developed a plan to organize passenger transport and directed businesses to prepare human resources and vehicles to best serve people and tourists.
On the afternoon of April 26, after finishing the last working day before the holiday, many people went to the bus station and train station to start their journey home to visit relatives or go on vacation. There were also many locals and tourists on the buses from Hanoi to Lao Cai.
Ms. Tran Lan Anh (Hanoi) said: Although my family has a car, I still booked a bus for a long trip because at this time there are many vehicles participating in traffic, traveling by high-quality bus will be safer.
Lao Cai Central Bus Station currently has 33 registered transport businesses with 210 vehicles, with 182 departures per day. Mr. Phan Si Hieu, Head of the Central Bus Station, said that, as well as during annual holidays, the bus station has proactively developed plans and coordinated with transport businesses to increase trips to relieve passengers at the station; assigned reasonable shifts, and quickly processed procedures for vehicles entering and leaving the station in accordance with regulations.
According to statistics from Futa Ha Son, passengers have started booking tickets on the company's app since 2 weeks ago. Accordingly, from Hanoi, passengers mainly concentrated on April 27 and 28 because these were the first two days of the holiday; from Lao Cai to Hanoi, passengers had almost fully booked all the trips on the last two days of the holiday. Grasping the increasing travel needs of people and tourists, the company has doubled the number of trips compared to normal days. During the holiday, there will be 280 trips of Futa Ha Son to and from Lao Cai Central Bus Station every day.
Mr. Nguyen Hoai Nam, Manager of Futa Ha Son bus company, said: We still reserve a certain number of vehicles, ready to serve passengers if the demand for booking tickets continues to increase. With the current capacity, the bus company is committed to meeting the travel needs of passengers during the holiday.
To serve the travel needs of people and passengers during this holiday, Sao Viet bus company has also added dozens of trips per day. In addition to standard sleeper buses, the bus company continues to add 22 high-class double-cabin Limousine buses at reasonable prices so that tourists can have a more comfortable experience when traveling long distances. For staff and drivers, the company has requested not to allow departure in cases where they are not qualified to drive or have an alcohol concentration due to drinking alcohol or beer.
Mr. Do Van Bang, Director of Minh Thanh Phat Co., Ltd. (Sao Viet Bus Company) said: With the increased application of technology in customer care, now with just one phone call, passengers can choose the right bus and seat. Passengers also do not have to wait long at the bus station because the shuttle buses will pick them up at home. Sao Viet Bus Company commits not to increase ticket prices during this time and to serve passengers with the best quality of service.
At Lao Cai station on the evening of April 26, many train compartments were fully booked. Ms. Do Thi Gam, Head of Lao Cai Railway Transport Station, said that with the addition of a pair of trains, even though the number of passengers increased compared to normal days, there would be no shortage of tickets during this holiday. The station and train staff strictly followed the regulations of the railway industry to create the most friendly atmosphere for passengers, thereby attracting more people and tourists to use the railway.
According to industry statistics, since the beginning of the year, the number of train passengers has increased by one and a half times compared to the same period last year, reaching about 70,000 passengers. To serve the travel needs of people and tourists, from March 22, the Hanoi - Lao Cai railway line has been reinforced with an additional pair of trains. Currently, the Hanoi - Lao Cai railway line has 2 pairs of trains including SP3/SP3 and SP1/SP10. In order to encourage tourists to travel by Lao Cai - Hanoi railway, the railway industry has applied the form of selling combo tickets: buy 4 get 1 free, buy 8 get 2 free, in addition, it also provides transfer bus ticket service from Lao Cai station to Sa Pa and vice versa.
Faced with the high demand for travel, during the April 30 and May 1 holidays, the Department of Transport has developed a plan to organize passenger transport activities to ensure order and traffic safety. It requires transport businesses to develop a plan to arrange enough vehicles, drivers, and service staff on vehicles; have backup plans or increase vehicles to meet transportation needs; always ensure good technical condition of vehicles, absolutely do not let vehicles that do not meet technical standards participate in traffic; thoroughly educate drivers and service staff on vehicles to comply with regulations on driving time.
Implement transparently the declaration, posting and collection of transportation fares according to regulations; do not arbitrarily increase ticket prices and freight rates higher than those declared and posted during peak passenger service days.
Organize the operation of vehicles according to the registered plan and committed service quality; direct the traffic safety monitoring department to strengthen supervision of the unit's drivers and assistants; promptly correct drivers who violate speed limits, turn off the journey monitoring device, and cover the camera screen installed on the transport business vehicle.
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