Reap the sweet fruit when "heart touches heart"
According to a study by Gartner - the world's leading information technology research and advisory company, 81% of businesses will rely on customer experience to compete. This has prompted a wave of businesses to invest heavily in technology to create memorable and engaging customer experiences.
“After nearly 8 years working in the insurance industry, I understand that customer trust is not simply created by words alone. Only by truly accompanying and ensuring the quality of products and services that fully meet customers’ needs, can I convince them and gain their full trust in a sustainable, long-standing insurance brand, one of the oldest in Vietnam” - shared by a specialist with many years of high achievements in business at Bao Viet Insurance.
With a network of more than 70,000 senior consultants, a variety of communication channels such as online chat, email, hotline... serving 24/7, customers can always send feedback to the staff, helping to record opinions quickly and effectively.
In addition, Bao Viet Insurance also actively applies digital technology in business to reduce process load, improve quality to enhance emotions on the customer experience journey.
With a variety of advanced digital applications such as InsureJ, BVcare, Baoviet Go..., customers can manage the entire personal online insurance process in the most convenient and flexible way, from registering for insurance programs to making claims and updating information. This has brought a seamless service journey and helped maximize benefits for customers.
Bao Viet Insurance has implemented a strategy of refining its products and services to become more modern, convenient and accessible to all customer segments in terms of age, gender and income. Incentive programs are also continuously implemented to facilitate participation with optimal fees for customers.
Recognizing these efforts, Bao Viet Insurance has been honored by many domestic and international organizations, and this is a global recognition of the brand's pioneering digital transformation capabilities. In particular, Bao Viet Insurance was recognized as the Best Insurance Company Digital Transformation Vietnam by Global Banking & Finance Review; Digital Insurance Initiative of the Year - Vietnam by Insurance Asia Awards; Best Digital Transformation Initiatives - Insurance Sector - Vietnam by Global Business Outlook Awards.
Summer promotion, bustling with gifts
From June 6 to August 6, 2024, customers participating in the program "60 years of companionship, receiving thousands of gifts of peace" will have the opportunity to own thousands of attractive prizes such as 6 Honda Vision motorbikes, 600 Omron blood pressure monitors, 600 Rapido health scales, 600 high-quality Asia helmets. At the same time, 10,000 high-quality sunshades will be given to the first car owners participating in car physical insurance.
Accordingly, for every 500,000 VND of insurance premium/customer policy, a corresponding prize code will be converted. The lucky draw will take place on July 15 and August 14. The lucky draw results will be announced publicly by Bao Viet Insurance on the media and the winning customers will be contacted directly to award prizes.
Join insurance online: https://baovietonline.com.vn or https://beta.baovietonline.com.vn Hotline: 1900 55 88 99/0766 558899 Or contact directly the system of member companies/agents of Bao Viet Insurance nationwide for advice. |
Bean Linh
Source: https://vietnamnet.vn/bao-hiem-bao-viet-60-nam-xay-dung-niem-tin-tu-trai-nghiem-khach-hang-2293977.html
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