According to Vietnam Social Security, health insurance cards are issued on the basis of ensuring compliance with the provisions of the Law on Health Insurance; Decree No. 146/2018/ND-CP dated October 17, 2018 of the Government detailing and guiding measures to implement a number of articles of the Law on Health Insurance and with the agreement of the Ministry of Health.
New health insurance card does not have expiration date
From August 1, 2017 to present, Social Insurance agencies of provinces and cities across the country have implemented the issuance, exchange and re-issuance of health insurance cards according to the social insurance code. Accordingly, the health insurance card only states "Validity: from date.../.../..." and does not state the expiration date "until date.../.../...". After many years of implementation, this change meets the requirements of administrative procedure reform, is suitable for the current digital transformation stage and has been welcomed by most participants.
According to Vietnam Social Security, health insurance cards without expiration dates not only help save costs on printing and issuing health insurance cards, but also make it more convenient for health insurance participants to use their health insurance cards for a long time, without having to spend time on procedures and waiting to change their health insurance cards every year as before. Accordingly, it ensures full and timely health insurance benefits for beneficiaries when they need a health insurance card to go to the doctor for medical examination and treatment.
When people participate in health insurance, the information of the participant (including cases of information changes), including information about the expiration date of the health insurance card, is fully recorded in the database of the Social Insurance agency. The receipt of payment issued by the Social Insurance agency for the participant to keep also shows the expiration date of the health insurance card.
30 days before the card expires, the Social Insurance agency sends the List of voluntary social insurance and health insurance participants to the collection service organizations to inform and notify participants to register to continue paying health insurance to maintain the validity of the health insurance card.
In addition, Vietnam Social Security has also provided utilities so that people can easily look up information about the expiration date of their health insurance cards through many forms, including:
- Through the Vietnam Social Security Electronic Information Portal: People access the website https://baohiemxahoi.gov.vn/tracuu to look up information about health insurance cards.
- Through the application "VssID - Social Insurance Number" of Vietnam Social Insurance: To look up the card's validity period, participation process, and enjoyment of health insurance policies on this application, people need to install the application on a smart mobile device platform and register an account to use the application.
- Through the Customer Care Center of Vietnam Social Security: People contact the Center at 1900 9068 for information.
- Contact directly with the Social Insurance agency, Social Insurance collection service organizations where you participate in health insurance.
Thus, the Social Insurance Agency has provided many information channels and utilities, helping participants proactively monitor the expiration date of their health insurance cards to promptly renew their cards (when the health insurance cards are about to expire). In the coming time, so that all people can monitor and look up the expiration date of their health insurance cards conveniently and easily, the Vietnam Social Insurance industry will continue to promote communication solutions, and at the same time research and add more utilities to meet the satisfaction of the majority of people and workers.
Hai Van
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