Despite the application of AI technology in hotel services, experts say there are two key principles that need to be followed: “Optimize, don't cut” and “customer experience is the top priority.”
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Source: https://www.vietnamplus.vn/ung-dung-ai-trong-dich-vu-khach-san-trai-nghiem-khach-hang-la-uu-tien-hang-dau-post1021373.vnp
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