Promoting digital transformation, constantly updating new features to meet practical needs, improving the management capacity of corporate customers, SHB Corporate Mobile and SHB Coporate Online digital banking platforms are the choice of tens of thousands of businesses in financial management, cash flow, helping to optimize profits and business performance. Expanding features, enhancing experience on digital banking As one of the pioneering banks in digital transformation, applying modern technology, developing online platforms, SHB has promoted the deployment of an ecosystem of products and services with high technology content to serve corporate customers in the most comprehensive way. Currently, tens of thousands of businesses have trusted SHB's electronic channel (Internet Banking) services thanks to its high safety and security, and many features that meet financial needs such as: domestic payments, international payments, guarantees, L/C issuance, foreign currency sales, cash flow management, etc. At the same time, SHB's digital platform provides a variety of authentication methods, approval models from single to multi-level, suitable for many types and sizes of businesses. In addition, invoices and transaction documents on SHB's electronic channel are all signed with digital signatures, helping businesses increase security, ensure the authenticity of information, and minimize risks during electronic transactions.
Most recently, in order to shorten transaction time and enhance customer experience, SHB has just added the "Separate order transfer" feature on SHB Corporate Online digital bank to help corporate customers transfer money quickly between banks 24/7, safely and easily, with amounts from 500 million VND or more. The limit is up to 5 billion VND for one order separation and customers are completely free when using this new service. According to SHB representative, with the motto of "taking customers and the market as the center", the Bank always strives to innovate products and services to best meet the needs of users. "Separate order transfer" is just one of a series of features on SHB Corporate Online. In the coming time, on the basis of modern technology invested in both human resources and infrastructure, SHB will continue to accelerate digital transformation, adding new features and services to enhance customer experience, as well as serve businesses, contributing to economic development.
In addition to the Internet Banking version, SHB has put into operation the SHB Corporate Mobile Digital Banking application on a smart mobile device platform, meeting the practical needs of businesses for an optimal management solution, flexible financial management, simplifying transaction processes, saving time and operating costs. Business owners can flexibly assign login rights and control transactions according to separate positions such as Director, Deputy Director, accountant, etc. This feature allows businesses to set up a flexible approval process, ensuring transparency and strict control in processing important transactions. SHB Corporate Mobile helps customers optimize the time to process financial tasks, approve money transfer orders anytime, anywhere, experience seamless online transactions, thereby managing cash flow more effectively, better grasping business opportunities, etc. Customers can also log in to SHB Corporate Mobile using many different methods such as passwords, fingerprints or facial recognition. On the other hand, in order to optimize the user experience, the SHB Corporate Mobile interface is designed to be simple, easy to understand, safe with high security when integrating Soft OTP to help all operations be performed quickly on a single platform. In addition, SHB Corporate Mobile digital bank synchronizes data with SHB Corporate Online to help the process of creating and approving orders take place easily.
Digital transformation based on understanding and accompanying, serving customers Modernizing information technology and digital transformation is one of the four pillars in SHB's strong and comprehensive Transformation Strategy 2024-2028. Taking advantage of the advantages in the digital age with great potential from technology such as: Big Data, artificial intelligence (AI); machine learning (ML), cloud computing, biometrics ..., SHB has gradually realized its digital transformation process with impressive numbers. On the digital transformation journey, SHB has digitized internal processes to products and customer services. The proportion of transactions via digital channels and online platforms has continuously increased in the top of the industry. To date, 90% of key banking operations can be performed entirely on digital channels; at the same time, 92% of the number of transactions of corporate and individual customers are performed entirely through digital channels such as Mobile banking and Internet banking. As of October 2024, the number of transactions on SHB's digital channels has increased by 130% compared to 2023.
SHB's leadership representative said that the Bank is accelerating digitalization, applying the most modern technologies in banking operations to accompany and take better care of customers, creating more added value for customers and the community. SHB always understands the needs of businesses at each stage of development. The Bank plays the role of a solution provider, thereby bringing quality products and services to help businesses reduce cost burdens and improve business efficiency. These strong digital transformation achievements also helped SHB receive a series of prestigious awards such as: "Bank with typical innovative products and services" voted by the International Data Group (IDG), in coordination with the Vietnam Banking Association (VNBA) and Departments; Double awards "Most Outstanding Digital Platform Experience - Cash Flow Management Platform category" and "Best Application of Technology for Digital Experience" at the Digital CX Awards 2024; “Best SME Bank in Vietnam” awarded by Euromoney Magazine; Asian Banking and Finance Magazine (ABF) honored “Best Domestic SME Cooperation Initiative” and “Domestic Financial Initiative with Best Social Impact”; “Bank for People of the Year” at Better Choice Awards 2024… In the period of 2024-2028, the Bank is focusing resources to implement a strong and comprehensive transformation strategy based on 4 pillars: Reforming mechanisms, policies, regulations, and processes; People are the subject; Taking customers and markets as the center; Modernizing information technology and digital transformation; and firmly following 6 core cultural values “Heart - Trust - Trust - Knowledge - Intelligence - Vision”. SHB sets a strategic goal of becoming the TOP 1 Bank in terms of efficiency; The most favorite Digital Bank; The Best Retail Bank is also the TOP Bank providing capital, financial products and services to strategic private and public corporate customers, with supply chains, value chains, ecosystems, and green development.
Source: https://vyea.org.vn/shb-cung-cap-cac-giai-phap-so-dong-hanh-cung-doanh-nghiep 
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