When purchasing the 2024 Tet Giap Thin tour, visitors will receive the GOLDEN PLUM BLOSSOM fortune, immediately receive a MEMBERSHIP CARD and DOUBLE bonus points, and receive 50,000 GOLDEN PLUM BLOSSOM for each transaction of downloading the App and paying online. The bonus points accumulated when transacting any tour at the system of 24 offices and 18 branches nationwide can be converted into package tour products, services, travel gift sets, and discount codes from Saigontourist Travel and reputable partners.
Product information, promotions, after-sales service, and customer care on the platforms have created maximum convenience for customers in searching for information, consulting and purchasing tours/tour services, looking up accumulated reward points, especially serving international customers, overseas Vietnamese, customers buying high-value tours and having cashless payment needs, optimizing the experience, creating a close and sustainable relationship between Saigontourist Travel and customers.
Up to now, the digital transformation strategy at Saigontourist Travel has been effective, achieving a growth rate of more than 45% in 2023, when approaching and consulting more than 500,000 customers through the company's e-commerce platforms and affiliated platforms, app channels, websites, social networks... contributing to accelerating the digitalization process and goals of the Vietnamese tourism industry, adapting to the general development trend of the world.
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