Specifically, the document states that in order to better serve the travel needs of the people and ensure traffic safety and order during the holidays, the Vietnam Road Administration requires management units to regularly maintain the national highway system according to prescribed standards and criteria. Check the operation of ferry terminals, pontoon bridges, tunnels, and equipment to ensure stable and safe operation and exploitation. Project owners constructing essential works within the scope of traffic infrastructure protection promptly restore the road surface and road construction components to ensure safe and convenient traffic.
For businesses and investors in BOT projects, the Vietnam Road Administration requires implementing measures to ensure security and order at toll stations, especially on key traffic routes; having timely response measures when incidents and accidents occur; having plans to arrange human resources to coordinate with functional forces to organize and regulate traffic when congestion occurs.

Request toll stations to have plans to increase the number of staff on duty; coordinate with functional forces to have plans to reasonably divide and regulate traffic; when necessary, open stations to handle traffic congestion according to regulations to limit congestion; clear points at risk of traffic congestion, especially at gateways to and from Hanoi, Ho Chi Minh City and major tourist destinations.
Toll service providers are responsible for strengthening inspections, ensuring stable toll collection, arranging staff on duty 24/7, ensuring timely handling of situations and incidents (if any) at toll stations for road use services with automatic non-stop toll collection systems managed and operated by their units.
Source: https://cand.com.vn/Giao-thong/xa-tram-thu-phi-neu-un-tac-dip-nghi-le-gio-to-hung-vuong-i764223/
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