VinClub increases many attractive benefits for Vinmec customers

In recent days, many customers visiting and receiving treatment at Vinmec hospitals nationwide have been surprised by the great incentives, discounts and points accumulation of up to 6% along with other privileges from the VinClub Loyalty Program that has just been officially launched since August 8, 2024. "Multiply 6" benefits, plus incentives Ms. Nguyen Thi Hoa (29 years old, Ha Dong district, Hanoi) has just welcomed her first child at Vinmec Times City International General Hospital and was surprised to receive a 3% discount and accumulate 3% points on the entire cost of the service package. When the cashier instructed her to download the VinClub application, she learned that she was already a Diamond member - the highest level of VinClub, thanks to her frequent use of Xanh SM taxi for prenatal check-ups. "Just because I love the cleanliness and civilization of this taxi, I became a Diamond member of Xanh SM. As a result, the first time I came to Vinmec, I received a great incentive, even though I had never been a customer of the hospital before. The benefits VinClub brings are really impressive," Ms. Hoa shared. After learning about VinClub, Ms. Hoa learned that from August 8, 2024, customers using services at Vinmec and all products and services in the Vingroup ecosystem, including VinFast , Vinhomes, Vinpearl, Vinschool and Xanh SM, will receive direct discounts on the selling price and accumulate Vpoint points, depending on the membership level. VinClub membership level is based on customers' historical transaction data with each member unit of Vingroup. Notably, customers will enjoy the highest rank and have that rank unified with all remaining brands. VinClub's "6 times" privilege policy is considered an unprecedented advantage in customer loyalty policies on the market. At Vinmec alone, the incentives that customers enjoy with the 3 membership levels of Gold, Platinum, or Diamond are 2%, 4%, and 6% of the cost, respectively. This is especially beneficial for those who need to use services that require high costs and long-term, such as surgery, inpatient treatment, or high-end health services. In addition to financial incentives, Diamond customers also enjoy non-financial benefits, such as a dedicated hotline to remind appointments, monitor, consult, etc.

VinClub offers attractive privileges to loyal customers when using products and services in the Vingroup ecosystem.

The more you "swipe the card", the bigger the discount. Unlike Ms. Hoa, for the past 2 years, all 4 members of Mr. Nguyen Van Nam's family (Hai Ba Trung district, Hanoi) have chosen Vinmec for their health care needs. During a recent visit to the hospital for a gastrointestinal endoscopy, Mr. Nam was advised about the VinClub program. He immediately decided to transfer all of his family's expenses from January 1, 2023 to June 30, 2024 to his own joint account. Thanks to that, he was immediately upgraded from Gold to Platinum, while bringing increased benefits to all 4 family members. "After many years of visiting Vinmec, I find that the VinClub loyalty program is far superior to previous membership programs. The list of incentives has been expanded, including medical products and services that were rarely discounted before, such as Obstetrics, Pediatrics, Vaccination, etc.," said Mr. Nam. In particular, according to Mr. Nam, the advantage of VinClub is that it allows multiple incentives to be applied at the same time, instead of only allowing one incentive per service use. Therefore, the gastroscopy - colonoscopy package that he used this time was immediately discounted by 4%, and he also received a new medical examination voucher. "With this kind of preferential policy, in the next few days I will invite both parents to have a health check-up at Vinmec. The hospital not only strives to improve the skills of doctors and the quality of care, but also brings perfect "soft" experiences with dual benefits like this. That proves that Vinmec is very good at retaining customers," Mr. Nam happily shared. Although it has just been launched, Vingroup's new loyalty program with the "powerful card" VinClub has received special attention and support from Vinmec customers. In the first week of the program's launch, the receptionists and cashiers at Vinmec Hospital were busier than usual to fully convey information about VinClub's incentives and benefits to each customer. "For new customers or those who do not have enough accumulated points to reach the membership level, I always remind you to install the VinClub App within 24 hours to immediately accumulate Vpoints and ensure membership benefits," said Ms. Pham Minh Anh, cashier at Vinmec Times City. The VinClub loyalty program officially applied from August 8, 2024, is designed to bring all Vingroup customers outstanding and continuous experiences at all products and services of the Group. VinClub's "incentives on incentives" are a powerful support, accompanying Vietnam's leading private healthcare system in carrying out the mission of "Caring not only with talent and medical ethics but also with empathy", from lifelong care to continuously increasing benefits for all patients. Source: https://nhipsongkinhte.toquoc.vn/vinclub-gia-tang-nhieu-quyen-loi-hap-dan-cho-khach-hang-vinmec-20240819150122524.htm