Thanks to digital applications, many banks have operated throughout holidays and Tet without service interruption. In particular, digital banks and digital transaction points play an important role in bringing modern banking and financial services to customers.
Observing the payment trends and banking transactions during the Lunar New Year this year, the situation of "long queues" no longer exists, the problem of overload has been solved by banks through the application of advanced technology solutions in operations.
Mr. Tien Minh (businessman at Binh Dien wholesale market - Ho Chi Minh City) said that for over a year he has rarely gone to the bank's transaction office, instead he has gradually become accustomed to using automatic transaction points or through digital banking applications. "During Tet, goods are bustling, the amount of cash and transfers increases. In previous years, I had to carefully store them and wait until the next working day to bring them to the bank to deposit. However, during Tet in recent years, after closing the books, I often bring money to deposit at automatic transaction points, which operate continuously outside of business hours," he added.
Meanwhile, Ms. Kim Chi (online business - Binh Duong) said: "Most of the current banking services from paying for goods, electricity and water bills, transferring money, even saving money, I do at home, no need to go to the bank like before. The amount of cash needed every day is not much, instead I often use banking applications, helping me save time, improving work efficiency".
Customers like Mr. Minh and Ms. Chi have gradually shifted from cash payments and transactions that require going to the bank to digitalization - a move that banks have been strongly implementing over the past time. This helps customers have more choices and are not limited in personal financial transactions.
Nam A Bank's OneBank 365+ automated digital transaction point is one of the typical examples of the success of the automated digital transaction point models that banks are investing in promoting. With many outstanding utilities, OneBank has proven its superiority, bringing customers seamless, safe and secure experiences.
At OneBank, customers can deposit or withdraw money from accounts of all Vietnamese banks using QRCode. In particular, only here can customers deposit money into Nam A Bank payment accounts of other account holders for corporate customers. At the same time, customers can experience transactions such as: opening accounts, issuing ATM cards, receiving instant cards, saving online, registering for quick loans without time or space limitations.
When coming to OneBank's automatic transaction point, customers can experience the shopping space for tea and coffee from the Doi Dep brand as gifts for Tet, and shop for high-end jewelry products from IJC.
To meet the increasing and diverse needs of customers, especially transactions during holidays and Tet, OneBank has now expanded its network to nearly 120 locations in key provinces and cities across the country. OneBank has contributed significantly to improving the quality and experience of customers, changing habits, and breaking time limits in banking and financial transactions.
In addition, with Nam A Bank's Open Banking application, customers can not only perform fast, safe and secure online banking transactions such as: 24/7 fast money transfer using QR code according to NAPAS standards, bill payment, opening beautiful account numbers, opening online accounts easily with eKYC electronic identification method, but also promptly update financial information and stock indexes right on the application, helping customers always grasp the market situation anytime, anywhere.
In particular, Open Banking is also a pioneer in supporting cross-border payments via QR codes in Thailand, and most recently in Laos and Cambodia. This utility meets the need for fast, safe payments and brings maximum convenience to Vietnamese tourists, as well as sales units in other countries, contributing to promoting bilateral payment experiences.
A representative of Nam A Bank said: “As a pioneer in digital innovation, Nam A Bank is highly appreciated for implementing a series of new technologies into the bank's management and business activities. On the occasion of Lunar New Year 2025, Nam A Bank's digital ecosystem will contribute significantly to reducing the load on traditional banking transaction points and enhancing the experience of modern banking services.”
Huynh Nhu
Source: https://vietnamnet.vn/ngan-hang-khong-nghi-tet-2366105.html
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