Resolving administrative procedures for people at the City Public Administration Service Center

According to the plan, Hue city will deploy many forms of propaganda to widely disseminate administrative reform content to all classes of people. Communication channels include newspapers, radio, television, digital platforms, social networks and direct dialogues with people and businesses.

The City People’s Committee encourages agencies and units to innovate their communication methods and utilize technology to create vivid and accessible communication products. Infographics, short videos, and sections on administrative reform in local newspapers will be promoted to help people easily grasp information.

One of the key contents of the 2025 administrative reform propaganda is to promote administrative procedure reform towards simplification, transparency and convenience for people. The city will focus on disseminating new regulations, procedures for handling procedures according to the one-stop mechanism, the inter-connected one-stop mechanism, as well as high-level online public services.

Hue continues to promote digital transformation, encouraging people to use online public services through public service portals and technology applications. This not only helps reduce time and costs for administrative procedures but also contributes to building e-government, towards digital government.

People of Quang Dien district scan QR codes to retrieve administrative reform information towards digital government

The quality of service provided by State administrative agencies is a key factor in the reform process. The city government is committed to improving the responsibility and service attitude of officials, civil servants and public employees; at the same time, stepping up inspection and supervision to promptly correct shortcomings and limitations.

The city also encourages the participation of people and businesses in monitoring through feedback and suggestions. Listening to opinions from practice will help administrative reform work become more effective and closer to real needs.

Hue City's 2025 Administrative Reform Propaganda Plan not only helps raise awareness but also promotes the active participation of the whole society in the administrative reform process. With the synchronous participation of the government, businesses and people, Hue City aims to build a transparent, effective public administration that best serves the common interests of the community.

HAI THUAN

Source: https://huengaynay.vn/chinh-tri-xa-hoi/doi-moi-tuyen-truyen-thuc-day-cai-cach-hanh-chinh-152020.html