Promoting the application of information technology in administrative procedure settlement

Promoting the application of information technology (IT) in handling administrative procedures (AP) not only improves the operational efficiency of state agencies, bringing satisfaction to people and businesses, but also contributes to modernizing the administration, towards building a digital government.

Promoting the application of information technology in administrative procedure settlement Officials and civil servants of the one-stop shop of Bim Son town receive and guide people in handling administrative procedures.

Interested in developing technology infrastructure for digital transformation, Bim Son town has gradually invested, ensuring infrastructure and equipment for officials, civil servants and officials working on the network environment. In the town, there is always a smooth.

By promoting numbers, strongly applying IT to settlement of administrative procedures, especially software: text management, work records; electronic one -door software; Processing, handling, signing and storing on electronic environment (except for documents with state secrets according to the provisions of law). 100% of administrative procedures are received and resolved on electronic one -door software. 100% of the non -business units under the handling of work, signing electronic numbers on TDOFTE software; 7/7 communes and wards have an online meeting system; 100% of units have exchanged, created, processed, signed work records on electronic environment. Resolving administrative procedures, bringing satisfaction to the people.

As a mountainous district with 83.2% of the population of ethnic minorities, economic conditions are still difficult; the majority of people still lack the skills to access the Internet, use modern equipment such as smartphones, computers ... Therefore, along with propaganda and guidance on the basic radio system, mobile propaganda, allocating documents for the use of the people to use the officials and the people who are on the formation of the people who are on the formation of the people to use the officials and the people to apply for the officials and the people to apply for the citizen to the citizen to the citizen. .

Mr. Le Thi Dung, Deputy Chief of the Office of Ba Thuoc District People's Committee, said: The district has arranged specialized officials to guide people to carry out administrative procedures, guide people how to submit applications, make an online public service account ... In the course of implementation, all problems encountered will coordinate with specialized departments and departments to be promptly and quickly to create favorable conditions and maximum support for people.

Currently, the People's Committee of Ba Thuoc district is maintaining the operating operations of common software such as: Soft god management and work records, monitoring tasks, official email; electronic one -door software; 99% of documents are implemented on the network environment, exchanging between the People's Committee of the district and the People's Committee Chairman of the People's Committee on the district's website; focusing on building integrated data platforms, interconnected, shared, gradually building a digital government infrastructure, completing the construction of the provincial documents ...

In order to deploy IT applications to work effectively, Ba Thuoc district regularly coordinates with IT and Communications Center, Department of Information and Communications, telecommunications enterprises in the area to open training courses, improve the level of IT application, proficient use of public service software for cadres and civil servants.

Strong application of IT creates a breakthrough to modernize the administration, upgrade the technological infrastructure in resolving administrative procedures for people and businesses, applying IT in the supervision of the settlement of administrative procedures for organizations and citizens at places to receive records and return results. Besides modernizing IT infrastructure, the number of human resources is also very important, requiring localities to promote training, training and propaganda so that people can know and actively participate.

Article and photos: Linh Huong

Source