Manulife opens new office in prime location in District 1, Ho Chi Minh City

Important steps to improve customer experience

Ms. Tina Nguyen - General Director of Manulife Vietnam - said that putting into operation the MClass Saigon office is an important step in the goal of improving customer experience.

"We want every customer to feel the professionalism, dedication and trust when coming to do business. This will be an inspiring workplace for our team of consultants to maximize their capacity," Ms. Tina shared.

The company said that MClass Saigon is ^1,500m2 wide , integrating a professional transaction space for customers and a modern working area for the team of consultants. The new office is intelligently and multifunctionally designed, including: an open transaction counter, a personal consulting area, a training room, an office, a multifunctional event space, etc.

Located in the financial center of District 1, the unit wishes to bring maximum convenience to customers, as well as help consultants easily connect and participate in professional training activities.

Convenient financial and insurance transactions

According to the company, the opening of the MClass Saigon office also shows the strong development of Manulife in recent times. Previously, in 2022, the company put into operation the M-Class Hanoi building with a capacity of more than 7,000 people, becoming a trusted address for customers in the capital.

In Ho Chi Minh City, the new office named MClass Saigon is expected to continue to become the top choice of people in financial and insurance transactions.

In just the past year, the company has upgraded a series of new offices in key provinces and cities such as the headquarters in District 7 (HCMC), Nghe An, Thanh Hoa, Da Nang...

In 2025, the Canadian insurance company said it will continue to launch many customer-focused solutions. Most recently, the company has deployed M-PS (Manulife Promoter System) - a system that receives feedback on customer satisfaction after each transaction, helping businesses proactively improve service quality.

Image of the opening of the new office named MClass Saigon:

Manulife's board of directors cut the ribbon to open the MClass Saigon office - Photo: ANH HUY

MClass Saigon is near Metro Ba Son, customers can combine transactions here with other activities such as entertainment, shopping... in the city center - Photo: Manulife