Publicity and transparency in recording electricity meter readings

Phu Tho Electricity Company has been implementing many synchronous solutions to enhance publicity and transparency in meter reading activities and control the situation of high electricity bills.

Employees of Cam Khe Electricity Company propagate the use of electricity economically to students of My Lung Primary School, Yen Lap District.

In order to ensure safe, economical and efficient electricity supply during the peak hot months of 2024, Phu Tho Electricity Company has promoted propaganda activities, encouraging customers to use electricity economically and efficiently on mass media, as well as providing direct advice to each customer.

Phu Tho Electricity Company has been implementing many synchronous solutions to enhance publicity and transparency in meter reading and electricity bill issuance. To minimize the situation of high electricity bills, the Company regularly updates, monitors and answers all customer inquiries regarding electricity bills, and at the same time informs customers to identify the causes and current situation in order to have reasonable and scientific adjustments to limit the situation of high electricity bills in the following months.

Currently, Phu Tho Electricity Company sends text messages to all electricity customers to coordinate monitoring of meter readings and provide a way to look up each customer's electricity consumption to ensure that meter readings and calculations of monthly electricity consumption are accurate and objective.

All customer comments and suggestions related to electricity bills are received through the 24/7 Customer Care Center 19006769. The Company receives, organizes inspections, and satisfactorily resolves customer comments within 24 hours. In addition, the Company also actively promotes and guides customers on how to look up meter index data, grasp electricity consumption in previous months to compare with the same period, and encourages and guides customers to use the electricity consumption estimation tool at the website: https://Uoctinhdiennang.evn.com.vn to regulate electricity use in the family in a reasonable and economical way.

According to data from Phu Tho Electricity Company in June, the maximum capacity at 2:00 p.m. on June 19 was 729.8 MW; Total power consumption in June 2024: 391.4 million kWh, compared to the same period in 2023, an increase of 21.18% (June 2023 monthly output was 323 million kWh). In the first days of July, the maximum capacity peaked at 10:30 p.m. on July 1 at 697.4 MW.

Phu Tho Electricity Company staff check and review to ensure safe and stable power supply.

When the weather is extremely hot, the high demand for electricity can cause local overload of the power grid or cause power outages. Phu Tho Electricity Company recommends that agencies, offices, businesses and people continue to apply safe and economical electricity usage solutions such as: Turning off electrical equipment when leaving the room, cutting off the power source if not in use; only using air conditioning when absolutely necessary and setting the air conditioning temperature at 26 degrees Celsius or higher; prioritizing the purchase of high-efficiency electrical equipment or electrical equipment with energy-saving labels; recommending that customers should not use high-capacity electrical equipment such as: Air conditioners, cooling fans, electric stoves, ovens, water heaters at the same time during peak hours.

Mr. Hoang Thanh Binh - Director of Cam Khe Electricity said: "Organizing programs to promote electricity saving has become an annual activity of the electricity industry. Right from the first months and days of the year, we have developed a plan to coordinate with local authorities and schools in the area to organize propaganda on electricity saving, thereby receiving consensus and high appreciation from customers, helping to equip people with knowledge on safe, economical and effective use of electricity, thereby forming good habits in daily electricity use".

In 2024, Phu Tho Power Company is implementing 30 projects, with the main scale: New construction and renovation of 107.33 km of medium voltage lines; 72 transformer stations with a total capacity of 15,370 kVA; 207.5 km of low voltage lines. 24 projects are under construction, currently energized and put into use 25 transformer stations.

In the third quarter of 2024, Phu Tho Power Company will continue to strengthen solutions to ensure safe and stable power supply for customers, reduce power loss, accelerate the construction progress of power projects, continue to implement propaganda activities on efficient and economical use of electricity, ensure grid safety during the rainy and stormy season and electrical safety for the people. Promote research and application of science and technology, implement business innovation and customer service programs, corporate culture, and improve management capacity.

Thu Ha

Source: https://baophutho.vn/cong-khai-minh-bach-trong-ghi-chi-so-cong-to-dien-215547.htm