Ministry of Health requests K Hospital to report the incident of being accused of "sucking blood" from patients

On the afternoon of August 21, the Department of Medical Examination and Treatment Management, Ministry of Health sent a document to the Director of K Hospital regarding strengthening the management of medical examination and treatment.

In the document sent to K Hospital signed by Dr. Ha Anh Duc, Director of the Department of Medical Examination and Treatment Management, it was stated that regarding the case of the Hospital being accused of negativity, the Department of Medical Examination and Treatment Management acknowledged that the facility had proactively implemented solutions to handle the situation, contacted local authorities and promptly provided and disclosed information to the press and media for the public to know.

Radiation therapy patients at K Hospital.

Currently, public opinion still has different information reflecting the behavior and attitude of medical staff during treatment at the hospital.

In order to ensure the rights of patients, with the spirit of openness, listening, patient-centeredness, and improving the quality of medical examination and treatment, the Department of Medical Examination and Treatment Management requests the Director of K Hospital to direct the strengthening of inspection and supervision of the reception process, behavior, and service attitude towards patients and their families, to prevent negativity from occurring;

At the same time, comply with regulations on the implementation of medical service provision at the Hospital; promptly detect and strictly handle relevant individuals when violations are detected.

In addition, urgently review and update the procedures for implementing medical examination and treatment at the Hospital according to the instructions and regulations of the Ministry of Health, ensuring publicity, transparency and efficiency.

At the same time, strengthen the dissemination and popularization of documents and regulations related to raising awareness of culture, public ethics, sense of discipline; working style, manners, standards of conduct, spirit and service attitude at the Hospital.

The Department of Medical Examination and Treatment Management requests the Director of K Hospital to urgently direct the implementation of the above contents; promptly report to the Ministry of Health (Department of Medical Examination and Treatment Management) and competent authorities if any negative behaviors or difficulties or problems are detected.

Previously, the Tiktok account DTT posted content about cancer patients suffering immensely while being treated at K Hospital, branch 2. Accordingly, when patients come here, they are "sucked" to the last penny, using any service costs money, wanting to receive radiation therapy costs 200,000 VND.

When watching the clip, there were some negative comments about the behavior of doctors and medical staff here, saying that they had experienced it when taking care of sick family members here.

Regarding this accusation by the person named above, in the press release issued by K Hospital on August 20, this facility affirmed that recently, on a number of social networking platforms, many videos have appeared posted under the account name Tiktok DTT (ID: @xx.thanh.xx) and a number of other accounts with distorted, slanderous and spreading information with the purpose of defaming the image of K Hospital and the personal reputation of doctors and medical staff.

The hospital confirmed that it had brought the case to the police for investigation and clarification.

However, before the announcement of K Hospital, the community continued to have opinions that it is undeniable that the doctors of this Hospital have recently had many inappropriate behaviors towards patients and their families.

Some opinions expressed disagreement with the way this hospital handled the case when it "pushed" all responsibility to the whistleblower, while the case is still being clarified by the authorities and there is no conclusion yet. Public opinion believes that while waiting for the authorities to review and conclude, K Hospital also needs to review the whole incident, consider and correct the inappropriate working attitude (if any) of the ministries, doctors and nurses to further improve the quality of medical examination and treatment.

Source: https://baodautu.vn/bo-y-te-yeu-cau-benh-vien-k-bao-cao-su-viec-bi-to-hut-mau-benh-nhan-d222972.html