VCB Digibank has added 'An vui' interface for elderly customers

From October 1, Vietcombank officially launched the An Vui interface on VCB Digibank. This interface is designed with large letters and clear numbers, especially suitable for elderly customers and customers who prefer a minimalist style.

More and more elderly customers love and use VCB Digibank daily for money transfer, savings, bill payment, phone top-up, investment, etc.

More and more elderly customers love and use VCB Digibank digital banking every day for money transfer, savings, bill payment, phone top-up, investment, etc. Understanding the psychology and usage habits of customers, Vietcombank has researched and introduced the An Vui interface version of VCB Digibank, especially suitable for elderly customers: "Large letters, clear numbers". The size of letters and numbers on the screen is significantly increased compared to other interfaces, helping customers read information more easily. The interface minimizes the features and content displayed on the home screen, making it easier for customers to see and operate more accurately and conveniently. The interface uses a bright background design mixed with Vietcombank's standard green color, creating a pleasant feeling when looking at the screen.

In addition to the special feature of larger numbers, VCB Digibank An Vui interface adds some special features suitable for older customers such as: Pension lookup, helping customers track and look up pensions received in the last 12 months.

VCB Digibank adds 'An Vui' interface for elderly customers

At the same time, customers will receive notifications as soon as there is a new salary transaction received in the month; unique savings, allowing customers to choose to deposit savings online but close at the counter, ensuring the convenience and preference of many elderly customers; prominent search bar, customers just need to type keywords in the Search bar located on the homepage (similar to using Google), VCB Digibank will suggest and guide customers quickly without having to search by category; chat immediately when needed, if encountering any difficulties during use, customers can chat immediately with the virtual assistant VCB Digibot for support and guidance through the "chat" icon on the screens. Customers can also connect with the call center staff right on VCB Digibot when needed. Ms. Doan Hong Nhung, Director of Vietcombank Retail Division, shared: VCB DIGIBANK - An vui interface is a special gift that Vietcombank has devoted all its heart to developing and officially sending to elderly customers on the occasion of International Day of Older Persons October 1. To experience VCB Digibank An vui interface, customers only need to update the latest application version on App Store/Play Store (version 5.9.3), then access "Interface settings" and switch to the desired interface. Note that interface switching does not apply to Vietcombank's Priority Customers. Priority Customers are defaulted to use Priority Interface with separate features and preferential policies.

30.6 BILLION VND GIFTS FOR NEWLY REGISTERED CUSTOMERS OF VCB DIGIBANK Vietcombank continues to maintain the promotion program of giving 50,000 VND in money transfer to customers who activate the service for the first time and have at least two financial transactions worth 100,000 VND/transaction (excluding money transfer) on VCB Digibank. In addition, customers are also given hundreds of thousands of 50% discount codes when using services on VCB Digibank including: VNPAY Taxi, VNSHOP Shopping and Movie Ticket Booking. The total value of gifts for customers is up to 30.6 billion VND.

Source: https://baochinhphu.vn/vcb-digibank-co-them-giao-dien-an-vui-cho-khach-lon-tuoi-102241001154805677.htm