Promoting the rights and interests of digital citizens

In the context of national digital transformation, building a population database, issuing citizen identification cards, electronic identification, and digital transformation are among the efforts to promote the rights and interests of the people.

Phát huy quyền và lợi ích của công dân số

The electronic identification and authentication system contributes to bringing convenience to citizens in digital transformation. (Illustration photo)

In line with the 4.0 Industrial Revolution, the main trend of countries in the world today is to innovate national governance in a modern direction, applying science and technology in the fields of state management.

With great aspirations, strategic vision, and breakthrough thinking, the Party and Government have issued many important policies and guidelines to mobilize the participation of the entire political system, making the most of the opportunities and advantages brought about by the 4.0 Industrial Revolution to carry out the national digital transformation revolution.

Building a national population database

In 2021, the great success in building e-government, towards digital government, digital economy, and digital society is the completion of the construction of the national database on population and the system of producing, issuing, and managing citizen identification cards (CCCD), bringing great efficiency, creating fundamental innovation in state management of population in a modern direction, contributing to thoroughly reforming administrative procedures related to citizens.

After 3 years of putting the national population database into use, the value it brings to administrative procedure reform and the development of e-government and digital government is increasingly evident.

Firstly, synchronizing data from the central to local levels helps to manage residence completely on the electronic system, helping to reduce paperwork on residence management, reducing steps in the citizen registration procedure. In addition, citizens can register for a CCCD card at their temporary residence without having to return to their permanent residence to do so.

Second, the national population database has been connected with specialized databases (to date, it has been connected and shared with 13 ministries and agencies; 1 state-owned enterprise (EVN) and 63 local provinces and cities), contributing to reducing administrative costs for people by hundreds of billions of VND annually.

With the current population size recorded on the system reaching 104 million people, as of May 12, 2023, the national population database has processed 935,148,051 requests for identity verification to serve the cleaning of stored data and new data arising in public administrative transactions of people with administrative agencies, public service agencies of ministries, branches and localities; replacing the need for people to present and submit certified copies of identity documents, contributing to simplifying administrative procedures.

At the same time, the national population database also provides basic information about citizens accurately and consistently. Exploiting citizen information from the national database helps citizens reduce the time spent preparing applications and declarations; citizens do not have to present or submit copies or certified copies of citizen documents.

Third, the national population database is built with the purpose of being a shared database, providing citizen information to ministries, branches, and localities to serve state management and resolve administrative procedures for the people.

Based on the national population database platform, the databases share, exploit and update population information, thereby minimizing information duplication, reducing investment costs from the state budget for information technology infrastructure of specialized databases serving state management at each level, each sector, each field and planning socio-economic development policies from the central to local levels.

Based on the national population database and citizen identification database, the Ministry of Public Security has successfully built an electronic identification and authentication system as a foundation for the establishment and successful provision of online public services and the development of e-commerce. (Source: Dan Tri)

Application of population data, identification and electronic authentication to serve national digital transformation

In order to promote the country's digitalization, develop and apply citizen information in the national population database to handle administrative procedures and electronic transactions accurately and quickly, on January 6, 2022, the Prime Minister, Chairman of the National Digital Transformation Committee signed and issued Decision No. 06/QD-TTg approving the Project on developing population data applications, electronic identification and authentication to serve national digital transformation in the period 2022-2025, with a vision to 2030 (referred to as Project 06).

After one year of implementation, Project 06 has achieved very important results, creating many breakthrough changes in national digital transformation and has been recognized and highly appreciated by the Party, State and People.

Some important highlights can be reviewed, specifically, the application of population database and chip-embedded CCCD for the Ministry of Education and Training to deploy online exam registration for nearly 1 million candidates (reaching a rate of 93.1%); Decentralization of motorbike registration to more than 2,000 commune levels, organizing online passport issuance; using CCCD cards to replace health insurance cards in medical examination and treatment (to date, 12,427, reaching 96.99% of medical facilities nationwide, have used them), replacing ATM cards in banking transactions;...

According to the Ministry of Public Security, to date, over 80 million electronic chip-embedded CCCD cards have been issued. This is very important in the process of building an e-government, contributing to administrative reform to serve the people, improving the quality of state management of security and order; serving the fight against crime and other professional activities...

Based on the national population database and the CCCD database, the Ministry of Public Security has successfully built an electronic identification and authentication system as a foundation for the establishment and successful provision of online public services and the development of e-commerce. This is a necessary factor for the development of the economy and society in the network environment, instead of using identity cards, citizen identification cards, passports, etc.

Electronic identification is identified as an important factor in carrying out electronic transactions, towards the development of digital government, completing Vietnam's e-government program. The electronic identification and authentication system contributes to bringing convenience to citizens and other social components, ensuring the rights and interests of people in digital transformation.

For citizens , this is a tool for people to be able to conduct transactions in an electronic environment that is reliable, accurate, fast, simple, economical, and effective, just like conducting transactions with traditional methods (identification documents, face-to-face meetings, etc.).

Through the electronic identification and authentication system, citizens can transact anytime, anywhere, especially with essential transactions, while still ensuring strict management, security, information safety, data security, and avoiding counterfeiting to help transactions be safe.

At the same time, integrating documents into the electronic identification account helps citizens reduce personal documents, just using the national electronic identification application can ensure that the information on documents has been fully integrated with legal validity to replace traditional physical documents as well as use in the electronic environment. Citizens can provide and share their information with agencies, organizations, and businesses through scanning QR codes or other technical solutions to ensure speed, convenience, security, and reliability.

Thanks to that, building an ecosystem creates convenience for people in all fields such as: public services, e-commerce services, electronic payment platforms, cashless payments and replacing citizens' documents in electronic transactions.

For agencies and organizations , connecting to the electronic identification system and using electronic identification ensures quick, convenient, economical, effective, and accurate authentication of citizen information and integrated identification documents.

Agencies and organizations can reduce human resources, save time, reduce costs of storing and printing documents when people use electronic identification. In addition, agencies and organizations can carry out online administrative procedures for people to ensure accuracy, speed, efficiency, especially helping to keep distance and avoid crowded gatherings during the outbreak.

For businesses, the use of electronic identification services ensures safety, speed, convenience, savings, efficiency, and accurate authentication of citizen information and integrated identification documents with the consent of citizens.

Electronic identification also provides businesses with a payment method that is fast, convenient, accurate, cost-effective, and reduces paperwork.

For management agencies , implementing public administrative management in an electronic environment instead of the traditional environment helps reduce human resources, hassles, paperwork, and costs when handling administrative procedures.

This not only facilitates people but also facilitates management work, information is always updated, ensuring data is "correct, sufficient, clean, and alive", contributing to socio-economic development, serving the state management work of functional agencies. From the actual implementation, management agencies can analyze the frequently used features, the results achieved and the difficulties and obstacles to serve the work of consulting, policy planning, helping to manage the country's economic development.

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