A bank with heart, together with the country to reach new heights

Throughout 31 years, originating from the Heart, SHB has accompanied, created and spread good values ​​to all regions along the S-shaped strip of land, contributing to the national economic development, ready to enter the era of the Vietnamese people's rise. " Developing with the country" - although encapsulated in only 5 words, it is a sacred responsibility in the journey of building and developing the country of the Banking industry. It is not only a task, but also a tireless dedication to the prosperity of the country, where the economy plays a pivotal role. David Malpass - President of the World Bank, has repeatedly emphasized that a strong banking system is the key to developing countries, including Vietnam: "A stable banking system and the ability to provide long-term capital is a key factor to help the economy rise quickly and sustainably. Especially in the era of globalization and technology, banking is an important bridge to help countries go further on the path to affirming their position in the international market." With more than 12.24 million billion VND of credit provided to the market, the banking system has supported millions of small and medium enterprises (SMEs) - the "pillars" contributing 45% of GDP and 30% of the national budget revenue. Not only that, the banking industry also directly contributes 4-5% of GDP annually, contributing to Vietnam's economic growth rate of 6-7% through each period. On the S-shaped strip of land, a 31-year-old bank has accompanied the country through ups and downs, bringing capital flows along the length of the country as its name "Saigon - Hanoi Commercial Joint Stock Bank" - SHB. On the journey of development and service, SHB continues to contribute not only with the stature of a TOP5 Private Bank but also with the values ​​from the "Heart". For SHB, service does not stop at providing credit or financial support, but also means joining hands with the country to create good and sustainable values ​​for future generations.

On that journey, SHB has always been a pioneer in applying digital technology to banking services, aiming to bring modern and convenient experiences to customers. By constantly innovating, SHB has helped millions of businesses and individuals not only easily access financial services, but also optimize business operations, promoting the strong development of the digital economy. Not only that, SHB is always interested in social responsibility activities, from supporting education and healthcare to sustainable community development. All of SHB's "from the Heart to the Reach" journey is told through numbers, specific actions, towards the prosperity of the country, entering a new era. “I have met Mr. Do Quang Hien. Firstly, Mr. Hien is a person who loves banking. Secondly, Mr. Hien has a vision and can develop Nhon Ai Bank into a large bank.” This is what Mr. Tran Ngoc Linh - the first Chairman of the Board of Directors of Nhon Ai Rural Commercial Joint Stock Bank - the predecessor of SHB, shared about Mr. Do Quang Hien - the current Chairman of the Board of Directors of SHB. After 31 years of operation, Mr. Linh's sharing was correct. Under the leadership of Chairman of the Board of Directors Do Quang Hien, SHB has successfully transformed its operating model from a rural bank to an urban bank and has now become a large institution, ranked in the Top 5 largest private commercial banks in Vietnam with more than VND 36,600 billion in charter capital. The achievements and development of SHB over the past years are clear evidence of Mr. Tran Ngoc Linh's belief.

On the journey to “Level”, SHB not only aims to maintain its position in the top banks, but also aspires to go further, conquer bigger challenges, overcome all market fluctuations, and reach the regional level. The world is witnessing the explosion of financial technology services (FinTech), blockchain and artificial intelligence (AI), requiring banks to change to meet the increasing needs of customers.

SHB is focusing resources to implement a strong and comprehensive Transformation Strategy based on 4 pillars: Reforming mechanisms, policies, regulations, and processes; People are the subject; Taking customers and markets as the center; Modernizing information technology and digital transformation and firmly following 6 core cultural values ​​"Heart - Trust - Trust - Knowledge - Intelligence - Vision". SHB is continuing on the path of transformation, becoming a modern and professional bank, aiming to build a future banking model - Bank of the Future and will continue to inherit the traditional, humane values ​​and cultural depth that have created the Bank over more than three decades. SHB sets a strategic goal of becoming a TOP 1 Bank in terms of efficiency; The most favorite Digital Bank; The best Retail Bank and at the same time a TOP Bank providing capital, financial products and services to strategic private and state corporate customers, with a supply chain, value chain, ecosystem, and green development. The Bank has partnered with several international banks: IFC (International Finance Corporation) and ADB (Asian Development Bank) to develop processes for assessing social and environmental risks in its lending activities, ensuring that each loan not only brings economic value but also complies with sustainable development standards. The Bank also aims to develop green credit lines, with a target of reaching 10% of total outstanding green credit within the next 5 years, meeting the commitments at the COP26 Conference on reducing greenhouse gas emissions. This is part of the strategy to “green” capital flows, aiming to support renewable energy projects, sustainable agriculture and building a circular economy.

SHB is not only the abbreviation of “Saigon – Hanoi – Bank”, but also carries the bank’s successful development journey, from the South to the North and reaching out to the international level. With more than 6,246 employees and a network of 571 branches spread across 50 provinces and cities and internationally, SHB is affirming itself as one of the leading banks in Vietnam.

With a subtle combination of images and colors, SHB is not only a symbol of a strong 31-year-old brand, but also a mirror reflecting the continuous development journey of a pioneering bank. That journey has helped SHB not only become a strong bank but also demonstrate its desire to lead and constantly innovate. In the first 9 months of the year , SHB's accumulated pre-tax profit reached VND 9,048 billion, achieving 80% of the annual plan. As of September 30, 2024, total assets were VND 688,387 billion, an increase of 9.2% compared to the end of 2023. SHB's business performance indicators remain in the top group of the industry. At the same time, SHB is determined in its orientation of sustainable, safe and effective development, continuously improving its management capacity according to international standards and modern models. The CAR ratio is over 11.8%, higher than the regulations of the State Bank, contributing significantly to ensuring safety and maintaining sustainable stability for the banking industry's operations. In addition, the Bank continues to strictly control credit quality, promote debt settlement and overdue debt collection, accompany customers to overcome difficulties, and gradually recover. In the strong and comprehensive transformation strategy for 2024-2028, SHB continuously promotes innovation - creativity, technology application, applies new initiatives internally and brings customers convenient and modern products, services and solutions. This is one of the factors that helps the CIR index to be optimized at 24.68% - the lowest in the industry thanks to promoting digitalization and applying technology to operational processes, in order to optimize operating costs. By applying today's leading technologies such as artificial intelligence AI, big data, machine learning... SHB is digitizing internal processes to products and customer services. The proportion of transactions via digital channels and online platforms is continuously increasing in the top of the industry. To date, 90% of essential banking operations can be performed entirely on digital channels; at the same time, 92% of the number of transactions of corporate and individual customers are performed entirely through digital channels such as Mobile banking and Internet banking.

Over 31 years of establishment and development, SHB has continuously expanded its scale and improved the quality of its services, becoming a reliable financial partner for individuals and businesses. Throughout the journey, the Vietnamese economy has experienced many fluctuations, from the impact of the regional financial crisis, the impact of the global financial crisis, or the recent Covid crisis, complex and prolonged geopolitical conflicts in many regions around the world... Regardless of the stage, SHB is always steadfast in its goal of sustainable growth and contributing resources to the development of the community and the economy. In the list of Top 10 Private Banks contributing the largest amount to the state budget in Vietnam in 2023, SHB is in 5th place with nearly 3,100 billion VND, making an important contribution to increasing national revenue and promoting socio-economic development activities. The large budget contribution not only demonstrates social responsibility and commitment to the highest benefits for the community but also demonstrates SHB's stable growth, creating trust for investors and customers.

Not only contributing to the budget, SHB actively participates in social security activities, building schools, houses, infrastructure, sponsoring equipment, helping students go to school, helping people and poor households overcome difficulties and stabilize their lives. Recently, SHB contributed to the Program to support the elimination of temporary and dilapidated houses for poor and near-poor households nationwide and implemented interest exemption and reduction for customers, supporting people affected by storms and floods, estimated at nearly 150 billion VND. In addition, the Bank has sponsored 2 school projects in Dien Bien province with a total value of 12.5 billion VND.

On the other hand, SHB has actively provided credit for clean energy and renewable energy projects, contributing to building a circular and sustainable economy for Vietnam. All of these are practical contributions to the overall development of the country, helping Vietnam get closer to the goal of reducing net emissions to 0 by 2025. SHB's "Heart" torch does not stop at contributions to the economy and society. At SHB, the bank always emphasizes the role of human resources and corporate culture in the working process. Based on the philosophy of "from the Heart to Reach", SHB has built a working environment where every employee feels like a part of the common development, is encouraged to be creative and dedicated. At the same time, the Bank cooperates comprehensively with many universities, creating internship opportunities and working environment experiences for students, investing in learning and research equipment for schools, coordinating in staff training... Thanks to that, the SHB brand has received wide recognition from international organizations. SHB has been continuously honored with a series of prestigious awards such as "Best Bank in Asia", "Bank with excellent working environment", and many other awards from prestigious international financial organizations such as The Asian Banker, Finance Asia. SHB also received high evaluation and trust from international financial institutions WB, IFC, ADB, JICA... In the first time the US magazine Fortune announced the list of TOP 500 largest enterprises in Southeast Asia according to the rankings, SHB ranked 137th in the region and 17th among financial institutions and enterprises in Vietnam. Since the beginning of the year, SHB has also been honored by many domestic and international organizations at prestigious awards such as: "Bank with the most positive ESG impact in Vietnam" (Biggest ESG Impact - Banks in Vietnam); "Best SME Bank in Vietnam" (Best Commercial Bank - SME in Vietnam) and "Bank with the most Diverse, Equitable & Inclusive (DEI) working environment in Vietnam" (Most DEI Progressive - Banks in Vietnam); "Bank with the best sustainable financing activities" in 2024...

The awards not only affirm SHB's position in the domestic market but also demonstrate the Bank's stature in the region and its sustainable development orientation over more than three decades, opening up many opportunities for cooperation with international partners, helping SHB to constantly grow strongly and consolidate its position in the Southeast Asian region. With a clear strategy, differentiated, suitable for each stage and long-term orientation, along with a solid foundation and cultural depth, SHB is steadily accompanying the development of customers, people and the country. The Bank is determined with the orientation of sustainable, safe and effective development, continuously improving its management capacity according to international standards and modern models. SHB will continue to accompany the creation and spread of good values ​​to society and the community, join hands to build a strong and prosperous country, and enter a new era - the era of the Vietnamese people's rise. The post A Bank with a Heart, Rising with the Country appeared first on SHB Bank. Source: http://www.shb.com.vn/ngan-hang-co-tam-cung-dat-nuoc-vuon-tam/