Innovative 'patient satisfaction-driven' healthcare ecosystem

The delegation of the Propaganda Department and leaders of the Ministry of Health visited and presented flowers to congratulate the Tam Anh Hospital ecosystem, the VNVC Vaccination System and the ECO Pharmaceutical Company. Photo: D.H

The delegation highly appreciated the results that Tam Anh General Hospital System has achieved in the past time, especially the large investment in modern equipment system, team of experts, good doctors and dedicated service from the goal of "innovation, patient-centered, all for patient satisfaction" in terms of expertise and service.

Visiting doctors and staff working, the delegation witnessed with their own eyes the most modern facilities and machinery in the world currently available in Vietnam, serving the medical examination and treatment of a large number of patients with international quality and reasonable costs, such as: Modus V Synaptive brain surgery robot system applying artificial intelligence (only 10 countries own); The only ISO 5 standard Labo embryo culture room system in Vietnam of the Center for Reproductive Support; The pioneering vestibular diagnosis and rehabilitation system in Vietnam...

Mr. Nguyen Trong Nghia and the delegation visited the equipment and facilities at Tam Anh General Hospital, Hanoi. Photo: D.H

Tam Anh General Hospital System has strived to comply with the criteria prescribed by the Ministry of Health and many other standards to improve the quality of medical examination and treatment, serving patients comprehensively.

Not only focusing on investing in machinery and equipment systems; synchronizing and upgrading information technology solutions, comprehensive digital transformation, this hospital system also focuses on gathering a team of leading experts, doctors, and staff who are good at many fields.

Thanks to that, the hospital system has achieved many outstanding marks in terms of expertise and has been trusted and chosen by many patients. Notably, many customers and patients who are overseas Vietnamese and foreigners in Vietnam or other countries have chosen Tam Anh General Hospital System for medical examination and treatment.

The Modus V Synaptive Robot System, the most advanced and modern in neurosurgery at Tam Anh Hospital, is the only one in Vietnam. Photo: D.H

In addition to large investments in medical examination and treatment activities, Tam Anh General Hospital System also established Tam Anh Research Institute (TAMRI), the first research institute of the non-public hospital sector. The Institute has received large and synchronous investments in human resources and equipment, with the goal of becoming a leading medical research and clinical trial center in Vietnam and in the region.

TAMRI has been conducting many international-scale studies on drugs and vaccines; organizing training and international cooperation in many important fields, with special attention to conducting clinical trials of new drugs and vaccines, aiming to soon bring to Vietnam new, world-leading scientific inventions.

Tam Anh Research Institute regularly organizes major medical events, gathering many of the world's leading medical experts such as Professor Jonathan Van Tam (UK) - the first Vietnamese professor to be knighted by the British Royal Family, former Deputy Director of the Central Health Department - Head of Professional Affairs, Scientific Advisor to the Prime Minister, senior experts from Stanford (USA) on viruses, infectious diseases, hepatitis, cancer, experts on artificial intelligence, information technology from Google...

President Vo Van Thuong visited and witnessed the event where Tam Anh Research Institute and Stanford Institute for Microbiology and Epidemiology cooperated to promote training, research and development of biotechnology, and application of artificial intelligence in the field of health care. Photo: D.H

At the meeting, Mr. Nguyen Trong Nghia and the delegation heard a report on the high-quality medical ecosystem Tam Anh - VNVC - ECO, in which, they were especially impressed with the VNVC Vaccination Center System for Children and Adults.

Not only is it the largest vaccination service center system in the country with 165 centers, VNVC is also a leading unit in the field of preventive medical services that has quickly promoted innovation and comprehensive digitalization, from safe, creative and high-quality vaccination processes, to a system of hundreds of cold storages for preserving vaccines from 2 - 8 degrees Celsius and deep cold storage from minus 46 degrees Celsius to minus 86 degrees Celsius.

This is the first and only unit in Vietnam to successfully purchase and bring back more than 30 million doses of AstraZeneca's COVID-19 vaccine, promptly transferring it to the Government for non-profit purposes to participate in epidemic prevention.

The Central Propaganda Department presented souvenirs to the Tam Anh Hospital ecosystem, the VNVC vaccination system and the ECO Pharmaceutical Company. Photo: D.H.

Party Central Committee Secretary Nguyen Trong Nghia commented that Tam Anh - VNVC - ECO is a healthcare model that has been invested in the right direction. Tam Anh General Hospital has "invaluable assets" of 5,000 high-quality personnel with nearly 30 Professors, Associate Professors and more than 200 PhDs..., a high-quality human resource with a long history of dedication to the medical industry, deep expertise, professional expertise, and good medical ethics in serving the people.

Mr. Nguyen Trong Nghia said: "With the achievements that have been made, although the time is not long, I hope that the Tam Anh - VNVC - ECO system will "not rest on its laurels", not only develop domestically or regionally, but also strive based on international criteria, promote the spearhead advantages of Tam Anh, the advantages of Vietnam".

Joining the working delegation, Mr. Le Hai Binh, alternate member of the Party Central Committee, Deputy Head of the Central Propaganda Department, expressed his impression of the Party work and political work at Tam Anh Ecosystem, VNVC, and ECO, which received deep attention.

He believes that this is one of the typical representatives of the private hospital sector that believes in the Party's guidelines and believes that in the coming time, difficulties and challenges will be resolved so that doctors and nurses of the ecosystem can devote more heart and soul to serving the people.

Mr. Nguyen Trong Nghia, Secretary of the Party Central Committee, Head of the Central Propaganda Department, spoke during the visit. Photo: D.H

Ms. Ngo Thi Ngoc Hoa, General Director of Tam Anh General Hospital System, on behalf of nearly 18,000 doctors and medical staff in the ecosystem, sincerely thanks the leaders of the Party, Government, Ministry of Health and other agencies for their attention, support and facilitation to medical staff.

She affirmed the determination of the leaders and employees of the ecosystem to always strive to do a good job of taking care of people's health and promoting innovation and developing specialized healthcare to properly implement the goals set by the Party, Government and Ministry of Health.

Currently, the Tam Anh, VNVC, ECO ecosystem has 3 general hospitals in Hanoi and Ho Chi Minh City, 165 vaccination centers nationwide; pharmaceutical companies with nearly 20,000 partner pharmacies distributing Ecogreen healthcare products imported from the US, covering all localities to all districts and towns nationwide. The goal of the Ecosystem is to have more VNVC hospitals and vaccination centers in 2024 and 2025.

Source: https://tuoitre.vn/he-sinh-thai-y-te-lay-su-hai-long-cua-nguoi-benh-lam-muc-tieu-doi-moi-20240222230541425.htm