The error of not being able to send photos via Messenger appears on both the mobile application and the web platform on computers. This phenomenon is not recorded uniformly as there are still a few people who say they can send photos to friends, but it depends on the time and the reason is unclear.
On technology discussion groups, many people also reported the problem. On the Downdetector website, which specializes in reporting errors on global online websites, the number of Messenger error reports from users began appearing at around 4 p.m. (Vietnam time) and "increased sharply" about an hour later. According to records, about 75% of users had problems sending messages as mentioned, 19% had errors on the application and 7% on the website.
Messenger error, unable to send photos since afternoon 7.7
The problem appeared on a global scale. Messenger users in the US, UK, and Asia were most affected. Even when they tried to delete the application to reinstall it, or delete temporary files (cache) on the browser, restart the device... all did not solve the problem.
Currently, Meta - the parent company that owns Messenger and Facebook - has not yet commented or provided information related to the incident.
Recently, Facebook and Messenger applications have frequently encountered errors, especially when Meta has adjusted its features. In Messenger alone, within the past 30 days, this application has encountered errors twice. On June 16, account owners could not view the content of newly sent messages. In May, this platform also crashed globally and just 2 days later, shared files were lost. In March and April, Messenger also encountered errors related to messages and locked accounts for unknown reasons.
Messenger crashed just one day after Meta announced a new application called Threads, considered a rival to Twitter by integrating the interface between Instagram (Meta) and the social network with the blue bird of billionaire Elon Musk.
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