Student satisfaction score in Nha Be district is higher than in District 1 and Binh Tan

(NLDO)- In the 5 public education services provided, the satisfaction scores of students and parents all reached 4 or higher, ranging from satisfied to very satisfied.

The Ho Chi Minh City Department of Education and Training has just announced the results of a survey measuring people's satisfaction with public education services in Ho Chi Minh City in 2024.

According to the City Department of Education and Training, the survey results aim to scientifically and objectively evaluate the quality of service provision of public educational institutions at all levels from preschool to high school in the city, through understanding the feelings of those who directly benefit from these services, namely parents and students.

The main survey contents include: Access to educational services; facilities, equipment; educational environment; educational activities; development and progress of learners. The Department of Education and Training of the City conducted the survey in District 1, Binh Tan District and Nha Be District. Each district selected 3 kindergartens, 3 primary schools, 3 secondary schools and 3 high schools; the survey scale was 19,004 votes. Survey subjects: Parents from kindergarten to high school and high school students.

Overall student satisfaction score according to assessment criteria. Source: Ho Chi Minh City Department of Education and Training

The total number of survey forms collected by the department was 19,004 (including: 14,128 forms from parents and 4,876 forms from students).

Results: Satisfaction scores on all criteria were highly appreciated by parents and students, all 5 public education services provided, student and parent satisfaction scores were from 4 or above, ranging from satisfied to very satisfied.

In particular, the overall satisfaction scores of parents and students were highest in the criteria of "Educational environment" with 4.69 points and 4.53 points respectively. According to the assessment of the Department of Education and Training of the City, this partly proves the fair and transparent way of organizing teaching and evaluating learning outcomes, the friendly, cordial and united relationships between students, the safe and healthy learning environment, meeting the learning needs of students and the expectations of parents.

Parent satisfaction score by district. Source: Ho Chi Minh City Department of Education and Training

At the district level, the overall satisfaction score of parents and students is shown as follows: Parents' satisfaction score for public education services in all criteria is 4 points or higher (5-point scale).

Of which, the highest satisfaction score in the criterion of "Educational environment" at preschool level reached 4.92 points, the lowest in the criterion of "Facilities and teaching equipment" reached 4.43 points, the satisfaction score of parents with public education services in all criteria decreased by level of education, the lowest in secondary and high school levels. In general, although the scores in all criteria decreased by level of education, overall, the satisfaction score of parents with public education services by level of education was still highly appreciated.

For parents: The gap in parents' satisfaction scores between districts is relatively even. The highest satisfaction score for the criteria of "Educational environment" and "Accessibility to education" for educational services at schools in Nha Be district is 4.70 points, the lowest score for the criterion of "Development and implementation of civic duties" is 4.62 points.

Overall, parents' satisfaction with public education services by district is highly appreciated by parents, proving that parents trust and are satisfied with educational services at school.

For students: Through analysis, all criteria of student satisfaction with public education services by district are highly appreciated. In particular, student satisfaction in Nha Be district is higher than in District 1 and Binh Tan district. The highest satisfaction score of students is in the criterion of "Educational environment" at 4.59 points in Nha Be district and the lowest is in the criterion of "Facilities and teaching equipment" at 4.44 points in Binh Tan district.

Student satisfaction scores by location. Source: Ho Chi Minh City Department of Education and Training

Overall satisfaction index of parents and students: Survey results show that the overall satisfaction rate of parents and students with public education services in 2024 is higher than in 2023.

According to the Department of Education and Training of the City, through analysis, the overall satisfaction rate of parents The highest satisfaction rate among all levels of education is in preschool, with the criterion "Educational environment" at preschool reaching 99.65%, and the lowest criterion is "Accessibility to education" for educational services at high schools reaching 95.20%. However, overall, the overall satisfaction rate of parents by level of education is high and the gap in the satisfaction rate of parents between levels of education is relatively even.

Meanwhile, the overall satisfaction rate of parents by district is highest in District 1, in which the criterion "Facilities and teaching equipment" in District 1 reaches 97.80%; the lowest criterion "Accessibility to education" for educational services in Nha Be District reaches 95.97%. However, overall, the overall satisfaction rate of parents by district is high and the gap in satisfaction rate of parents between districts is relatively even.

The overall satisfaction rate of students with public education services is highly appreciated and relatively even in all criteria, the highest reaching 96.92%, the lowest reaching 95.08%.

Statistics on the rate of meeting students' expectations by location show no difference between districts, the highest in Nha Be district reaching 97.26%, second in District 1 reaching 97.21% and Binh Tan district reaching 97.05%. Overall, the rate of meeting students' expectations has increased by more than 5% compared to 2023.

Rate of meeting parents' expectations: The public education services provided by the city have met parents' expectations. This rate is very high at preschool level, reaching 99.77% and gradually decreases as the level of education increases, reaching 96.07% at primary school, 96.76% at secondary school, and 98.91% at high school. This rate does not vary much when analyzed by location between districts. Overall, the rate of meeting parents' expectations has increased by more than 5% compared to 2023.

According to the assessment of the Department of Education and Training of the City, the results of the survey on people's satisfaction with public education services in the city in 2024 have improved compared to 2023, which partly objectively reflects the efforts of the education and training sector in improving the quality of educational services, implementing: Building "Happy Schools", "Happy Classrooms"; applying information technology, digital transformation in teaching and learning activities; building an educational approach among the team of city managers and teachers is being invested in, cared for, and developed, focusing on improving the quality of comprehensive education for students...

However, there are still problems that the city's education and training sector always has to face, such as difficulties in facilities and schools. In this criterion, both the general satisfaction scores of students and parents are low. This problem is explained by the rapid population growth rate of the city, especially the increase in mechanical population. Although all sectors and levels have paid great attention and support, the speed of expanding the scale of schools is still limited, not meeting the needs of the people.

Source: https://nld.com.vn/tp-hcm-diem-hai-long-cua-hoc-sinh-huyen-nha-be-cao-hon-quan-1-va-binh-tan-196241204123519039.htm