Accordingly, medical facilities ensure 4 levels of staff on duty (leadership on duty, hotline information processing; professional on duty; administrative - logistics on duty; security - self-defense on duty); the list of staff on duty is posted in departments, rooms...
Welcoming people to Bach Mai Hospital
The Ministry of Health requires hospitals to ensure that all emergency patients are examined and treated promptly, without being refused or delayed. If the patient is not in the right line or specialty, the medical facility must provide initial emergency treatment and provide full explanation to the patient and the patient's family before transferring them to another medical facility.
The Ministry of Health also reminded hospitals to visit and celebrate Tet for patients still being treated at the hospital during Tet, paying attention to poor patients and patients who are policy beneficiaries.
In particular, improve the spirit of patient service attitude, communication, and behavior that is caring and gentle; properly implement related regulations and technical procedures; have plans to deal with accidents, poisonings, and mass emergencies that may occur; warn people about the risks of accidents that often occur during Tet; have a plan for emergency care outside the hospital to be ready to respond if a bad situation occurs.
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