More cashless payment security solutions

Banks are promoting the digitalization of many types of financial services and providing optimal utilities to customers.

Limit fraud in transactions

QR code payment is an inevitable trend, becoming a habit in consumers' daily spending. Up to now, this cashless payment method is gradually becoming popular in many stores. However, in the process of using QR codes, a difficulty that small businesses often encounter is checking and reconciling payment transactions. Many stores require employees to take screenshots of transactions after customers transfer money, then send them to the manager for reconciliation. However, this solution still has many potential risks, causing inconvenience to customers, and at the same time making it time-consuming for store owners to check and difficult to handle promptly if fake transactions arise.

Currently, the solution of using “tingting speakers” (a device that plays sound in a voice, notifying payment results via QR codes) for shop owners has been applied, initially receiving positive feedback from consumers. Ms. Loan, a fruit stall vendor at Thu Dau Mot market (Thu Dau Mot city), reflected: “I once had a scammer stick a fake QR code on my stall, causing customers to transfer money by mistake. There were large value orders that I did not know about, a little carelessness caused me to lose revenue”. Ms. Loan also said that on days when the shop was crowded, checking each QR code transaction was very time-consuming, not to mention the occasional mistakes due to customers scanning the wrong code or transferring the wrong amount.

Mr. Le Tuan Thanh, owner of a fashion store in Nguyen Trai street, Lai Thieu ward, Thuan An city, shared that nowadays, many people only bring their phones when going out, and all transactions are done via phone. However, receiving money transfers or scanning QR codes must be done carefully, otherwise you might lose money. The bank's voice-activated transaction announcement speaker is very convenient, you can hear the notification immediately when money is in your account, no need to worry about missing anything, and you don't need to keep your eyes on your phone to check.

Revenue Control

According to a representative of Vietnam International Commercial Joint Stock Bank (VIB), when there are many customers, shop owners and businesses cannot always check their phones to immediately confirm each customer payment transaction. Tricks such as faking messages, pasting QR codes or using fake transaction invoices are increasingly common, posing a risk of losing revenue. With the voice notification feature on VIB Checkout, every successful money transfer to the store's or business's account is immediately notified by sound on the phone or through separate speakers connected to Bluetooth with the phone as soon as the money is added to the account. This helps shop owners and businesses feel secure in serving while still accurately controlling each incoming amount in real time, without having to check messages or open the application. This will help eliminate the risk of losing revenue.

The Joint Stock Commercial Bank for Industry and Trade (PVcomBank) has also just deployed the "tingting speaker" feature - voice notification of balance changes on the PVConnect digital banking application, helping individual customers easily recognize and effectively control transaction information in their payment accounts. The "tingting speaker" feature is considered a breakthrough in digital banking services, helping customers receive voice notifications via the PVConnect application played on the speaker of their mobile device as soon as the payment account records balance changes. Not only does it accurately read information about the transferred amount, this feature also allows users to flexibly customize the selection of the account number to receive notifications according to actual needs, thereby proactively controlling the receipt of transaction information.

For customers who regularly receive money transfers into their accounts, especially small traders, small shop owners or small business individuals, the “tingting speaker” solution also contributes to improving financial management efficiency, bringing maximum convenience in daily business operations. In fact, in the case of exposure to noisy environments and complex sounds, customers can also connect their mobile phone devices to Bluetooth speakers so that voice notifications are clearly emitted at a higher volume.

Cashless payment is becoming more and more popular and is an inevitable trend. Revenue control has become an urgent need for individuals/business households and enterprises to operate effectively and safely. Payment intermediaries or banks have launched many convenient QR code payment solutions, applications and devices not only for large enterprises but also suitable for small and medium-sized stores.

THANH HONG

Source: https://baobinhduong.vn/them-giai-phap-bao-mat-thanh-toan-khong-dung-tien-mat-a344533.html