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Nghe An will issue the Regulations on organization and operation of One-Stop Departments at all levels in the province.

Việt NamViệt Nam16/05/2024

Implementing Decree No. 61/2018/ND-CP of the Government on implementing the one-stop and one-stop mechanism in handling administrative procedures, Nghe An Provincial People's Committee has issued the Regulation on organization and operation of the Provincial Public Administration Service Center; District and commune People's Committees have issued the Regulation on organization and operation of the One-stop Department at the same level and organized the implementation.

bna_ một cửa huyện 1. Ảnh thanh lê.jpg
Handling administrative procedures for people at the One-Stop Department of Nghia Dan district. Photo: Thanh Le

However, in the process of implementation, some shortcomings arose such as: Some units and localities developed and issued the Regulations on organization and operation of the One-Stop-Shop, the content of which was still sketchy, not covering all the content on organization and operation of the One-Stop-Shop according to current legal regulations; the current regulations were not updated, so the issuance of the Regulations on organization and operation of the One-Stop-Shop was still implemented according to the old regulations that had expired.

The regulations on the working hours of the One-Stop Section are not consistent and do not create favorable conditions for receiving and handling administrative procedures to meet the requirements of organizations and individuals and ensure regularity and continuity (some units and localities stipulate that administrative procedures are only received and handled on certain days of the week or that administrative procedures are only received and handled in the afternoons of every day of the week)... leading to the development and promulgation of the Regulations on the organization and operation of the One-Stop Section being only formalistic, not promoting effectiveness and efficiency in state administrative management activities.

Therefore, in order to facilitate and enhance the effectiveness and efficiency of state management in implementing the one-stop shop and inter-connected one-stop shop mechanisms in the province, the Office of the People's Committee of Nghe An province submits to the Provincial People's Committee a draft Decision promulgating the Regulations on organization and operation of the One-stop Shop at all levels in Nghe An province as a legal basis for units and localities to promulgate the Regulations on organization and operation of the One-stop Shop to ensure consistency, which is necessary and in accordance with current legal regulations.

Accordingly, the draft Regulation stipulates the contents on the scope of regulation, applicable subjects, and principles for implementing the one-stop and inter-connected one-stop mechanisms.

Regulating the contents of organization, functions, tasks, and powers of One-Stop Departments at all levels; responsibilities and standards of cadres, civil servants, and public employees working at One-Stop Departments at all levels; arrangement of headquarters, equipment, working hours of One-Stop Departments, and the mechanism for assigning enterprises to provide public postal services (BCCI).

Procedures for implementing the one-stop, one-stop mechanism in receiving and handling administrative procedures at the One-stop Department at all levels; including main contents such as methods of receiving, transferring, coordinating, handling and returning results of administrative procedures, supplementing documents, apologizing to individuals and organizations.

Prescribe the responsibilities of agencies, units and localities in implementing the Regulations.

Currently, the draft is being consulted before being supplemented, completed and issued.


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